Question about NorStar M7310 Phone

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Change the answering machine message

I need to know or receive a list of proper code procedures on how to change the voice message on my telephone system. The telephone system here is Nortel Northern Telecom, 1987. some of the codes on the bottom of the telephone are: M7310, NT8B20AG - 35, AO7620211, REL 19E, 998/09/22, 2000/03, NNTM040C5D60.

The voice message has saved an out to date telephone number and I need to update the message - and am not getting any assistance. I have a sheet supplied by the previous assistant - however there appears to be missing one or two steps to this procedure - any helpful suggestions would be wonderful.

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  • carrie719 Nov 26, 2008

    when we try to record a new message for the Alternate message and save it, it does not save and got right back to the Primary message no matter how many times I try. 

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CAN ANYONE TELL ME HOW TO CAHNGE THE GREETING ON MY M7310 NORSTAR PHONE

Posted on Nov 03, 2008

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Posted on Jan 02, 2017

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It is crucial to understand that Voice Mail is a
service sometimes offered by the telephone
service provider (whom we used to call "the
phone company"). This Voice Mail is totally
separate from the messages we can record &
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Managing the Voice Mail is a function done by
the service provider's methods & procedures
and is not specific to the cordless phone.

Call your telephone service provider and ask them
to explain how to manage their "voice mail features".

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No manual, don't now how to answer the answering machine?


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I would like to put a personal message on the phone for answering machine


Are you trying to set up your voice mail message? If So, just dial your own number to access you v-mail. If it's the first time you have tried this you should receive prompts to guide you through this process. Otherwise; you need to set up a password if you didn't already do this with your carrier.

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How do I set up voice mail for my uniden 6.0 without answering system


If you do not have an answering system (answering machine) on the phone, you need to purchase a answering machine or contact your telephone service provider to get Voice Mail service from them. (Most charge $3-5 per month for voice mail.) The provider will tell you what number to call to set up a voice mail message and access messages.

I hope this helps.

Cindy Wells
(for most Uniden systems with the answering system, you need to turn it on and then access the system from the handset to set the out-going message and length of incoming messages allowed.)

Mar 18, 2013 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

Even though my answering machine indicates it is on, noone can leave a message.The response is that the mailbox has not been set up.Can you help? Thank you.I have had this system for quite a while and have...


A "mailbox not set up" message is coming from your telephone line voice mail system, and not from your telephone answeringmachine. What this means is that the voice mail on the phone line is picking up before the answering machine has a chance, and since the mailbox hasn't been set up it can't take any messages. So there are two things you'll need to do.

First, you'll need to set up your voice mail. You may need to contact your telephone service provider for setup instructions since not all systems are the same, but here's how it usually works. From your home phone, call your own number so you reach your voice mail. You should get the message that your mailbox hasn't been set up, and will be prompted for an access code to get to the setup menu. The access code is usually the last four digits of your phone number, and you'll be prompted to change it to something else as part of the setup. Through the setup main menu you can record your greeting and set up other options like the ring count before the voice mail answers. Set it for a number larger than the setting on your telephone answering machine. (I have my answering machine set to 4 rings, and voicemail set to 6.)

Step two is to verify the ring setting on your answering machine. Four rings is a common default setting, but it's adjustable on the phone. Most newer phones have menus that you access from the handset to set change settings, while older models have a switch on the base unit.

Once the mailbox is set up and you have your answering machine set to pick up first, everything will work as you want.

Aug 14, 2011 | Uniden DECT 6.0 Cordless Phone

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Our small office has the Panasonic TX-T633 Business Telephone System. How can I program a message for when there is no one there to answer the phone?


Either get an answering machine or a properly installed Panasonic Voice Mail system. The TVA systems use 500 as the voice mail access code, but it still requires programming that varies from installer to installer.

Carl

Mar 24, 2011 | Panasonic KX-T7630 Corded Phone

1 Answer

Code to retrieve messages


Here are the instructions you need to follow:

If you want to be able to play your messages from a remote location, you need to enter a two-digit Personal Identification Number (PIN) code (01-99).
To select a PIN, perform the following steps:
1) With the phone in standby, press [menu/clock] twice.
The system announces "Security code," and the current PIN code is announced as it is displayed on the base.
Then the system announces the instructions for setting the PIN code.
2) Press [volume/select/ ] or [volume/select/ ] until the desired number appears.
3) Press [set] to select the PIN code. You hear a confirmation tone, then the announcement "Security code" followed by the new PIN code is announced. After a few seconds, the system announces "To set ring time, press menu again."
Note: The PIN code is set to "80" at the factory.

Remote Operation
When you are away from home, you can operate your answering machine with any touch-tone telephone. Use this function to check for recorded messages, to play or delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press [0] and enter your PIN code
3) The answering machine announces the current time and the number of messages stored in memory. Then you hear "To play incoming message, press zero two. For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command from the following chart:
Command Function Command Function
[0] then [1] Repeat a Message [0] then [6] Answering Machine On
[0] then [2] Play Incoming Messages [0] then [7] Memo Record/Stop*
[0] then [3] Skip a Message [0] then [8] Greeting Message Record/Stop*
[0] then [4] Delete a Message [0] then [9] Answering Machine Off
[0] then [5] Stop Operation [1] then [0] Voice Prompts
* For Memo Record and Greeting Message Record functions, the first time you enter the corresponding command, it
starts the Recording function. If you want to stop the recording, enter the command again.
Note: Once you enter the remote access menu, you must enter a command within 15 seconds, or the
answering machine automatically hangs up and returns to standby.
5) After all of the voice prompts have been played, you hear intermittent beeps indicating that the system is in the
command waiting mode. You may enter another command at this time from the chart.
6) When you are finished, hang up to exit the system. The answering machine automatically returns to standby.

Turn on the Answering Machine Remotely
If you have forgotten to turn on your answering machine, you can turn it on remotely from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press [0] and then enter your PIN code. The answering machine announces the number of messages stored in memory. You hear "To play incoming message, press zero two. For help, press one zero."
4) Press [0] then [6] to turn the answering machine On. You hear the outgoing message and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

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3 Answers

I left my Vtech phone in New York, left for Europe and forgot to set the answering machine on. When I call in I get a factory recorded announcement that I'm not available, etc. I have my PIN # with me,...


Can you please specify the exact model of the phone? Because the steps in accessing it remotely varies from model to model. Anyway, you can try to follow the steps posted here and then test:

Remote operation allows you to control the functions of the Answering System when you
are away from the Base,and call from an outside telephone line. The Answering
System cannot be accessed from another telephone on the same line. You can access
many of the Answering System functons from a remote location, such as listening to
messages, changing recorded announcements, and recording memos.
Remote operation can only be accessed from a touch tone telephone. If the remote phone
is set to pulse dialing, switch it tone. If tone dialing is not available, you will not be able
to access the Answering System.
Note: All function codes should be entered within 2 seconds in order to activate Remote
Operation.
To Activate Remote Operation From a Different Telephone Line
1. If the Answering System is OFF, you can dial your telephone number and wait for
the Answering System to answer your call after 10 rings. An announcement, "Please
enter your security code" is given, and you enter your security code to use remote
operation.
2. If the Answering System is ON, it will answer your call and begin playing the currently
selected announcement (as with any incoming call).
3. Enter # followed by your 2 digit security code during the announcement. The
default security code is 19.
4. Once the security code is received, a double confirmation beep will be given, and
you are in Remote Operation mode. You can then control the Answering Machine
functions using the telephone keypad.
5. The user can also enter the Remote Operation mode during message recording. The
procedure is the same as step 3. The recording will be stopped after entering the
valid security code "s#xx " and the incomplete message will be deleted. If " 0s"
is entered, the Answering System will release the line, but the recorded message
will still be retained.
6. If the user enters a wrong security code, the system will release the line.
Playing Messages Remotely
1. Press " #1 ", " #2 " or " #3 " on the touch tone keypad to play the messages in the
corresponding mailbox.
2. The system will announce "Mailbox X. You have XX new messages and XX old
messages" and the system will playback the new message only. If there are no new
messages, the system will announce "Mailbox X. You have XX old messages. On
the other hand, in the absence of old messages, the system will announce only the
number of new messages.
Repeat Messages During Playback
1. Press "#4" once during message playback to repeat the current message.
2. Press "#4" twice within 2 seconds to skip to the previous message.
Skip Messages During Playback
1. Press "#6" once to skip forward to the next message.
Stop Message Playback
1. Pressing "#5" during message playback will stop playback.
Deleting Messages
1. Press "#9" once during message playback to delete the current message.
Note: Playback will pause if "#" or " " is entered. Answering System will wait for the
command in the following 2 seconds. If no further tone is entered, playback will be resumed.
Memo Recording
1. Press " 8".
2. After selecting the mailbox by entering command "1", "2", "3", You will hear, "Now
recording", followed by a beep.
3. Enter "#5" to stop recording when you have finished.
Change OGM Remotely
1. Enter " 7" to record a new OGM. You will hear, "Now recording", followed by a
beep to signal start of recording.
2. Press "#5" to stop recording. Your new OGM will playback automatically.
Check OGM1 Remotely
Enter "#7" to review OGM. You will hear playback of OGM followed by a beep.
Turning Answering System ON or OFF
Pressing "#0" toggles the Answering System ON/OFF. "Answer machine on", or "Answer
machine off" will be announced, followed by a beep.
Voice Menu for Remote Operation
The system provides two pre-recorded voice menus to help you during remote operation.
Press " 5", and you will hear the simple voice menu.
The simple voice menu is as follows:
• Press "#1" to play mailbox 1.
• Press "#2" to play mailbox 2.
• Press "#3" to play mailbox 3.
• Press "#5" to stop.
• Press "#4" to repeat the message.
• Press "#6" to skip the message.
• Press "#9" to erase the message.
• Press " 5" for other functions.
(To advance voice menu)
The advanced voice menu is as follows:
• Press "#7" to review outgoing message.
• Press " 7" to record outgoing message.
• Press " 8" to record memo.
• Press "#4" twice to repeat previous message.
• Press "#0" to turn the system on or off.
• Press " 5" to return to the simple voice menu.
Pressing any function code will stop the voice menu, and perform the corresponding
functions.
Exiting Remote Operation
1. Enter " 0" on the touch tone keypad to exit remote operation mode. The Answering
System confirms your action with a long beep and then disconnects.
2. The Answering System also automatically disconnects if no key is pressed within 20
seconds during remote operation.

Oct 17, 2009 | Vtech Two Line Digital Answering Machine...

1 Answer

I have a voice mail but i dont know how to check it


Hello,
Your telephone company should tell you how to retrieve messages. You may want to look in the introductory pages of the phone book.
If it is an aswering machine you have, the procedure is different: Every phone has a remote access code (on a sticker at the bottom for older models) or number set by default if phone has a digital screen. You find the default number when you configure the phone.
To hear messages when you are away, you dial your number and wait for the answering machine to activate. When you are instructed to leave a message, enter your remote access code and listen to the instructions. One option will enable you to hear your messages.
Hope it helps.

Sep 15, 2009 | Vtech Lands Phones

1 Answer

Uniden dect 6.0 caller id light wiil not go out


I am not aware of any Uniden phone that has a "Caller ID" light. If you are talking about the small red LED on the top of the handset, that is a voice mail indicator and can be triggered by either a voice mail being held by your telephone service provider (Called Call Notes by some of the "bell" companies) or an unheard message on the telephones internal answering machine. Most of the time this is due to a voice mail on your service provider. If you don't think you have Voice Mail from your telephone service provider, call them and make sure, now days they include it with a bunch of other features without you ever asking for it. If you do not have voice mail through your telephone provider and there are no new messages on your answering machine, follow the Reset VMWI indicator procedures in your owners manual availible at http://www.uniden.com/index/manuals_results.cfm?cat+1

Apr 25, 2009 | Uniden DECT 6.0 Cordless Telephone...

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