Question about Dyson DC25 All Floors Bagless Upright Vacuum

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My brusg stopped turning after sucking up a shoe

My brush stopped turning after sucking up a shoe string. I have removed it and anything else that may be stopping it from turning but it still don"t work. What do I need to do?

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Hi There is a reset switch on your Dyson that needs to be pressed when something gets stuck in the brushes. The reset switch helps protect the motor that spins the brush from damaging if something gets stuck inside the brushes. There is a little red pole that sits up behind the brushes on the vacuum head, I believe it's on the left side of the floor head as if you were behind the machine vacuuming. Try pushing this reset switch first. Did this fix your problem? If no, please let me know and I'll be more then happy to do some more advanced diagnosing with you.

Posted on May 03, 2010

  • 1 more comment 
  • sterga4412 Sep 03, 2010

    I did what you said but the brush still doesnt spin. what should i do now?

  • shaggarty Dec 19, 2010

    i too have this problem but cannot see any red pole to reset ?

    any other ideas?

  • KarasGram Feb 06, 2011

    The re-set switch is actually on the RIGHT side of the ON-OFF switch. Worked perfectly after I sucked up a shoe-string!

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