Question about GE JES738 Microwave Oven

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Microwave panel display works but fan and

Have JES738 Microwave. Panel display works but when I press the start button nothing happens. Only the time starts to count down. Help please.

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  • GE Master
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See this file.

We're happy to help and appreciate your thoughtful rating.

Posted on May 02, 2010

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You have a failing membrane keypad.

On this model, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.

It is part number WB07X10950 and you can get it here for $89.59 (compared to over $135 from from GE!).

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you unplug the keypad (as per the photo below) and move the circuit board into your frame.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Some connectors on the relays may have a lock:

positivelock.jpg

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