Question about Jenn-Air Refrigerators

2 Answers

Ice maker stopped working in freezer. Upper part of side by side freezer not cold enough. Lower part of freezer frost on back wall of freezer compartment. Temp set at middle. Refrigerator now not cold enough temperature above medium? Not cold enough food starting to spoil. Doors are both sealed properly condenser motor running continually.

Posted by on

  • shealong2 May 02, 2010

    Coils frosted over on freezer side although fan motor still working it appears to be reason freezer side and refrigerator side not working properly. Removed panels on freezer side turned freezer temperature to off position for defrosting. Left freezer door open. Will let completely defrost then turn back on to see if this was the problem. If coils just frost over again what would be the next step?

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,923 Answers

Based on your statement, ice maker stopped working, freezer is not cold enough, frost on the back wall of freezer compartment.

You can begin checking the defrost timer. Test this by manually advancing to the defrost cycle. You can usually manually advance this timer with a screwdriver. Insert the screwdriver into the advancement pinion and turn clockwise a 1/4 to 3/8′s of a turn. The timer should advance out of the defrost cycle in less than an hour.

To test if the cold control is bad, you can temporarily jump the two wires at the cold control. If this jumping gets power to the compressor, the cold control needs to be replaced.

If there is a break in the wiring, your freezer will not work. Testing wiring is a long, tedious process. You need to check each wire with a meter to see if there is continuity. If there is, the wire is fine.

See if the compressor motor is running. The compressor is at the back of the freezer near the bottom. If it’s humming, or making a steady noise, and your freezer is still not cooling properly, there could be a problem with one or more various components. If it is running, but your freezer is still not cooling at all, there may be a problem with the condenser or evaporator coils.

Sometimes you can hear a click-buzz-click sound coming from the compressor. This is the relay/overload at work. If you hear this, power is getting to the compressor. If you do, something is wrong with either the compressor or the compressor starting components. If you have a newer model with solid-state starting components, you may not hear anything at all.

The worst thing that I could think of is, there could be a leak in your refrigerator and refrigerant or freon level is low, and you will need to contact a professional appliance repair person.

Thank you and good luck!


Posted on May 02, 2010

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,416 Answers

Hello,

In a situation like this were two door side of refrigerator are not function properly as it is expected to or one out of the two fail

the problem is always from what will call dryer if the compressor is work in fine it transfer gas and oil from the compression down to the condenser for freezing and cooling and then return it back when the system is switch off

what you need to do to fix up the problem first is that heat the dryer with a tea spoon dust or remove the dirty blocking the oil and gas form proper flow

you can identified this dryer at the back or side of your freezer depending on were it located it is black in colour and some times in brawn it look like a marchine gun bullet

then if this fail you will have to change the dryer and real run gas back to the compressor

thank you, and thank you for using fixya .

Posted on May 02, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My fridge ( above model) stopped making ice and is not making things cold on fridge part. put in a new filter thinking they were related but problem continues. Please Help.


if it has stopped cooling effectively in the refrig. most likely the freezer will fail in the next few days... the ice maker operates not only off of mechanical gears ,and water but also has to be cold enough in freezer to harvest ice... you need to check the freezer back wall and make sure there is no frost build up on back wall.. if there is then you have a defrost issue and need to address it quickly.. you will have to remove back wall along with shelves in the freezer section..take a hair dryer and thaw out ..check the heater for any breaks using a meter with continuity on both ends.. also check the drefrost terminator it is located on the coil usually top left or right side. if all looks good will be defrost control ...hope this helps repost with anymore questions....good luck to you....

Jan 09, 2011 | Frigidaire FRS3R5EMB Side by Side...

1 Answer

Freezer does not get cold enough to freeze so ice maker does not work


Check for frost on back wall of freezer if there is frost you have a defrost problem

Feb 17, 2010 | GE GSS20IEP Side by Side Refrigerator

1 Answer

Ge side by side is getting a pile of ice on freezer floor


Normal 0 MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer

Dec 12, 2009 | Refrigerators

1 Answer

FRIGIDAIRE frost free refrigerator seems to be leaking. Items in freezer are frozen...items in refrigerator are cold...any ideas? It has an ice maker which is working. Approx. 13 years old.


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Oct 28, 2009 | Refrigerators

1 Answer

Ice maker is not making ice and water leaks from bottom.


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Ice Maker
Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

Sep 21, 2009 | Hotpoint HSS25GFP Side by Side...

1 Answer

Ice maker quit working


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Sep 07, 2009 | Refrigerators

1 Answer

The freezer has water and ice leaking in the


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Sep 07, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Refrig not cold enough, ice buildup on banck panel of freezer


ice build up means your refrigerator is not going through defrost cycle. you have ice build up on evaporator which restricts your cold air flow into the fresh food side. check defrost timer, defrost thermostat located on evaporator behind the wall where your getting frost. check defrost heater. it wraps under the evap.

Jun 21, 2009 | GE Refrigerators

1 Answer

The freezer is cold but not cold enough to make ice


Check the back (interior) lower half of the freezer wall. If you see a frost build up, you either have an issue with your defrost cicuit (timer, heater, thermostat) or the evaporator (freezer) fan is not running. If there is not a frost build up on the back wall you either have a sealed system (weak compressor, leak or restriction) problem....or the condensor fan motor is not working. This would cause the compressor to overheat and shut down until cooled, and prevent the deep freeze.

Jun 05, 2009 | Amana 22.6 cu. ft. Side-By-Side...

1 Answer

Freezer cold but not fridge


too much ice bulid up will stop enough cold air being blown into the fridge.Try turning it off letting all ice melt then turn it back on again and set thermostat at a lower temp.There may be ice you can't see.

Aug 05, 2008 | Whirlpool 21.0 cu. ft. Top Freezer...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

22 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4066 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...