Question about Epson AcuLaser C900 Printer

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Papr jam in fuser unit C900

Papr jam in fuser unit on first page, every time and unable to find anything which helps in changing unit out

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You can download (free) the Service Manual for the C900/C1900 here; It contains comprehensive dis-assembly, re-assembly and service instructions including parts lists and wiring diagrammes. The download is in six zipped parts. After downloading all of them unzip part 1 and it will rebuild the complete file as a pdf document.
This printer uses the same print engine as the Minolta QMS/Konica Minolta Magicolor 2300/2350 printers. KM versions of the manual are also available from the above site. Much of the content is virtually identical but the instructions are not quite as comprehensive or as detailed as the Epson version. KM MC2300/2350 users may want to download both versions.


Posted on Jun 01, 2010

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Error no.6021

Posted on Feb 12, 2011

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Before changing out the fuser, check very closely for bits of paper or other debris that may be obstructing the small sensor flag from free movement. Also, it may just be stuck. If this is the case, just free it up and try printing again.

If you do need to replace the fuser, there aren't many sources for a free service manual for this model. However, if you are handy do not despair. First, be sure the printer is unplugged and cooled down.

The fuser is located just below the paper output assembly. You'll need to remove the rear panel (and possibly other panels) to get to the fuser. Once there, unplug and make note of where the wires go. Remove any screws or fasteners and pull the fuser free from the printer chassis.

Posted on May 02, 2010

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Posted on Jan 02, 2017

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