My display is white but phone is working, how do I change my sound profile from silent to normal without seeing?

Go to settings-> phone profiles and tap on the [>>] icon next to the profile for which you want to make keypad silent (for eg:- normal). from the drop down menu at top right, select phone sounds. Scroll down till you see 'phone sound volume'. Reduce it to zero. Done!!

Hi,Sound profiles define how your BlackBerry device alerts you of phone calls, messages, reminders, and browser content.

Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.

By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile.

You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only.

You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile.


Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content.

Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.

By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile.

You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only.

You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile.


Change a sound profile

If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile.

1. On the Home screen, click the Sounds icon.
2. Perform one of the following actions:
* To change the active sound profile, click Set Ring Tones/Alerts.
* To change a custom or preloaded sound profile, click Edit Profiles. Click a profile.
3. Click the application or item that you want to change.
4. Change the notification information.
5. Press the Menu key.
6. Click Save.
7. Press the Menu key.
8. Click Save.


Hope that helped...

Go to settings-> phone profiles and tap on the [>>] icon next to the profile you want to make keypad silent (for eg:- normal). from the drop down menu at top right, select phone sounds. Scroll down till you see 'phone sound volume'. Reduce it to zero. Done!!

1. Your phone is probably on silent mode or silent profile with vibration activated.
2. Press the red "switch off" key once without switching off your cell phone.
3. This will prompt to change the profile. Select "general" profile. This will bring things to normal. :)

Let me know if this helps. Thanks!

2 options.. from main screen, hit settings, go to sound & display, pick & choose in there or if u slide the home screen over so u see the right side of it, just tapd the far right icon, it will change from blue (ring) to a weird buzzy thing (vibrate) to a speaker with line thru it (silent mode). Yea, documentation a bit lacking, i found this quick link icon by complete accident!

Keypad sounds are controlled via the sound profiles (Normal, Silent, Vibration, Driving, Outdoor). Select the profile you want to change the settings for (Menu | Settings | Personalize | Sound Profiles)

Select the Options softkey and find keypad sound, set to Off.

Hello,

You have to do the following:

Sound Profile
You can customize various sound profiles for your phone by
changing the sound settings.
1. In Idle mode, press the Menu soft key and select Settings
➔ Sound Profile.
2. Highlight one of the following sound profiles:
• Normal
• Silent
• Driving
• Outdoor
3. Press the Edit soft key to access the sound settings.
4. Press the Change soft key to change the "phone" option.

• To move between the various tabs, use the Left and Right Navigation
keys.
• To highlight individual options, use the Up and Down Navigation keys.
• To change the setting for a highlighted option, press Change ( ).

There you have these options:

– Keypad Tone: allows you to choose between Beep, Xylophone, and
Mute (no tone) for keystrokes on the phone.
– Power On Type: allows you to select the way in which the selected alert
is played when the phone is powered on.
• Melody: the phone sounds the selected melody.
• Vibration: the phone vibrates.
• Vibration & Melody: the phone vibrates and also plays the
melody.
• Mute: the phone neither vibrates nor plays a ringtone. The only
indication of a message is an alert on the display.

5. Press the Save soft key when you are finished.

Normal Profile
To access the available options for this sound profile, press the
Edit soft key.
• To move between the various tabs, use the Left and Right Navigation
keys.
• To highlight individual options, use the Up and Down Navigation keys.
• To change the setting for a highlighted option, press Change ( ).
• To save your changes, press the Save soft key.

This should do it.
If you still have some problems please download following manual and go to page 69 where you find all related info.

Propel Manual.pdf

Hope it helped.

You can simply change by changing the profile on your phone, if the phone is put on silent profile then it will be in a quite mode, go to the menu of the phone, then select settings, select phone settings, there you will see phone profile, then select Normal profile, this will deactivate the quite mode of the phone. Depending of the phone you are using, like my samsung d780, I simply hold down the # key to deactivate the silent mode, check your phone keypad as well to see if there is a key like that, but if there is no key like that simply follow the steps I put above. Thanks

hi, have you tried enter setup then profile then select general this should then set your phone back to normal if not then instead of going to general go to silent and change the settings under the silent profile, like turn ringtone on and select ringtone.
Try the first option first as this is quick and easy failing than then just change the settings under the silent profile then you can even change the name from silent to general then you can change one of the other profiles to silent so try it then get back to me if you need further assistance ok