Question about HP Color LaserJet 4500 Printer

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Error 49 Cycle Power FFF

HP 4500 Printer error - Error 49 Cycle Power FFF

printing with black horizontal bands on sheet.

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  • 231 Answers

49 errors are possibly one of the most difficult to diagnose.

49 Indicates that a firmware error occurred that caused the processor on the formatter to abort an operation.
This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical noise in the cable can corrupt data during transmission to the printer.
Other causes include poor quality parallel cables, poor connections, or home-grown applications.
On some occasions, the formatter is at fault, but this is usually
indicated by a 79 Service Error.

I see you state a 49FFF? any other letters or digits displayed?
Specifically 49 FFFF can be a problem if the ribbon cable from the DC controller to the interconnector board is not connected. The control panel display will also be dark.

Other 49 FFx errors can be:

NEC firmware chip error - replace the Firmware
Unsupported EDO Memory installed - Remove unsupported RAM
Fuser life test error during Boot cycle - Replace the Formatter
A Large print Job (>800 pages) or complex graphics can cause the device to quit printing. - Simplify the Print Job, lower DPI etc.,

Good luck

Posted on May 03, 2010

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1 Answer

49.000ff error


49.xxxxxx errors can be caused by various things. 1st thing to do is clear the print queue. A corrupt print job in the queue will give you the error. Disconnect the network cable and power cycle the printer.
Could be a firmware problem. Upgrade the firmware. Could be bad memory. Might be bad formatter board.
Try powering off the printer and rebooting the computer. Power up the printer, if no 49 error, you should be good to go.

Jul 21, 2014 | HP COLOR LASERJET CP 3505 N PRINTER

2 Answers

49 service error ff04


your printer driver is corrupt or the files your printing are corrupt- most 49.xxyy errors are down to software external to the printer. not sure?.
disconnect the printer from all network points and cycle the power - when it is ready perform a path print test ( found under the diagnostics menu on the printer itself ) and you will likely find no errors ( if by some horror of horrors you do get 49.xxyy error then you will need to replace the firmware chip - Very Very unlikely) -
what to do--
remove the printer and uninstall from the workstation - reboot the PC - re install the latest driver for your operating system downloaded from HP website
re connect the printer - print away !!

Jan 28, 2014 | HP LaserJet 4600dn Color Printer

1 Answer

49 server error


49.xx.xy error- General firmware error ( like a blue screen in windows)
a corrupt print file is usually the cause and can be cleared by disconnecting the printer from the network, then cycle the power , allow the machine to come to ready and ask the pritner for a configuration page( just a test to see if the printer is able to respond- if not then replace formatter/firmware chip) when this has finished printing goto the workstation that sent the last files to the printer and clear ALL print queues form the PC then and only after clearing the print queues can you re-connect the network - failing to clear the print queue will cause the printer to re-try printing the corrupt document which will result in 49.xx.xy error being displayed again.

Dec 28, 2013 | HP LaserJet 5200 Printer

1 Answer

No display clean ram and switch on ok but not reddy 49.FF05 ERROR in valied nand key press any key


ISSUE: A 49.x service error appears on the HP Color LaserJet 4500 or 4550 printers display, and other unexpected errors may be displayed such as:

  1. Turn the printer off, and then turn it on again. If the 49 error clears, proceed to Step 9.
  2. If the 49 error returns turn the power off, unplug the power cable, disconnect all network cables, and remove the HP Jetdirect card, which is located on the formatter, (see Figure 1 for location), or any third-party devices, if installed.
  3. Wait at least 30 seconds before plugging the printer back in directly to a wall outlet. Do not plug the printer into a power strip or a surge protector.
  4. Turn the printer on, using a cold reset. If the 49 error returns, turn the power off, and unplug the printer. Remove the formatter, and check that the parallel I/O board is firmly installed on the formatter board.
    NOTE: To perform a cold reset, turn the printer off, and hold down the GO button while turning the printer back on. Remember to remove the Jetdirect card (if installed) before performing a cold reset. (The Jetdirect card is located on the formatter).

Mar 28, 2013 | HP LaserJet Office Equipment & Supplies

1 Answer

How to clear error code 49.4c18 on HP laserjet 4250


any 49.xxxx codes are related to firmware crash.
the probable cause is a corrupt file in the print queue. remove the printer from the network then after network is disconnected - cycle the power on the machine ( switch off then wait 10 seconds switch back on)
the 49 error will probably clear . if so Clear All print jobs in Print queue on the computerr workstation. then reconnect printer and away you go!
if however the error remains then you will need to Upgrade the firmware or replace the firmare chip/formatter ( unlikely I've only ever replaced one out of thousands of calls for this fault)

Nov 04, 2012 | HP LaserJet 4250n Printer

2 Answers

Hp 4700 49.3066 service error


49.xx errors are mostly caused by invalid print commands, corrupt
data, or invalid operations. Basically the printer "does not understand" the print job.

- restart the printer to clear the print job from the printer's memory.

-if the error returns disconnect the network/USB cables from the unit and cycle power again.
If the error comes back without the network/USB connected perform a cold reset on the device and go the next step.
- Once the unit is at Ready reconnect the network/USB cable.

If the unit gets the 49.xx error or begins to print a job then gets the error disconnect the cables again and power cycle the printer. This time when you plug the network/USB cable in watch the control panel for any signs of the unit receiving a print job. When the printer says "Processing" press the cancel button on the printer. This should clear the "bad" print job.

I strongly recommend updating to the latest driver for the device Drivers Software . If you had an issue with a PDF file use the Post Script (PS) driver.

Good Luck

Jan 24, 2012 | HP LaserJet 4700 Printer

1 Answer

49.ff05 error


A 49 error on an HP printer is caused by the printer receiving a commmand it does not understand. It is the computer equivalent of "huh?" The first step to fixing this is to ensure that you have the most current firmware installed for the printer. Curent version is 02.120.3. To find what is installed, restart printer to clear the 49 error and then printer a configuration page. On the upper left hand side of the config page you will find the firmware revision listed. If it is not 02.120.3 then follow instructions below. You can print a config sheet by using the up or down arrows to change the menus until it displays information. Press checkmark and then on the next menu use the up/down arrow till you find configuration sheet and press checkmark again. You may need to ensure that there are no print jobs pending so that the printer does not have another 49 error while you are trying to do this.

Firmware upgrade instructions:

Click here to access HP site where you will find the lastest firmware revision. If you are using Windows, download the first option which is the EASY INSTALL. Run the file once downloaded and it will automatically start and confirm which printer you want to upgrade.

Mar 13, 2011 | HP LaserJet P3005d Printer

1 Answer

Hp laserjet 3005 Problem : 49, 2f9d Error Power Off Then On Not able to continue the printing. please give me the solution for this problem.


Hewlett Packard 49.XXXX Errors


I hope this will be of assistance to you, any repairs under taken are at the owners free will.


Hello, the dreaded 49.2F9D Error Turn Power On/Off and other related 49 Errors.


This tip relates to the Hewlett Packard P3005 Series Printer - General reference to most HP Laser Printers


There have been many reports of this error in the HP genre of laser printer. This is a generic fatal error; the root cause is undetermined in most cases. It could be related to an application "corrupt data" or faulty printer firmware, or the formatter board or other associated hardware or accessory. The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. A new firmware file can be found here. P3005FIRMWARE


Pay close attention to PDF files with embedded JPEG files.


Pay close attention when printing Emails or Web Pages.


In rare circumstances the fuser has been reported to cause the 49.2F9D error. (P3005 specifically)


*** Further Reference Material MoreOn49Errors ***


Contact a local HP Authorized Service Center for further assistance.

Feb 21, 2011 | HP LaserJet P3005 Printer

1 Answer

Printer error :"49.C02 service error " message


i think this caused by your windows is not genuine

Jan 14, 2011 | HP LaserJet 4700 Printer

2 Answers

LaserJet 4350 Printer: HP 4350 printer, 49.2F9D service error...


1st thing to do is upgrade the firmware. Go to hp.com and look for the software and drivers. Drill down to the firmware and read the instructions.

May 16, 2010 | HP LaserJet 4350 Printer

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