Question about Sony Playstation 3 (PS3) Console

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Fix the dns error on the ps3

What can i do to fix the dns error on my ps3

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  • joe tait Apr 08, 2008

    The problem i am having with my ps3 is that there is an dns error when i try to go online but it was workin around 2 hours before i was starting to have this problem i have tried both wired and wireless internet connection, it has stiil said there is an DNS error it is a succede for the ip address but failed on internet connection. How do i fix this problem as soon as possible please.

  • chelsea kid May 17, 2008

    i keep going to get live again because i had it before but the blu-ray broke so i sent it off and now it wont let me get it again it keeps saying that the ip address has succeeded but the internet connection has failed i have been tryng to fix for a week and a half now what shold i do

  • supermac10 Jun 17, 2008

    i have the same problem with the dns error i got the ip adress its jus the dns error its the problem plz help me

  • Trilogy gang Aug 21, 2008

    On a wired connection my PS3 will not connect to the internet because of an DNS error. Someone please tell what am I suppose to do.

  • tolaboy Oct 15, 2008

    I hate the dns error

  • g4fanatic Oct 16, 2008

    i hate the amn ps3. no matter how close i move it 2 the router it says the same thing...uhhhhh

  • ngineer11592 Nov 13, 2008

    this dns thing is stupid. all i want to do is play CoD online with my friends

  • jblaze1308 Dec 21, 2008

    i can not play online because of a dns problem error (80710102)

  • squadman47 Dec 21, 2008

    ihave the same dns error message what can i do?

  • Anonymous Dec 29, 2008

    Same problem i am trying the cmd thingy and that isn't working!!

    I need internet on my ps3!!!! HEELLLLLLLLLLLLLLLLLLLLLLLP!

  • robthebobuk1 Dec 30, 2008

    how do i fix my ps3 2 get on online it says there is a dns problem help plz!!!!!

  • locky991 Jan 05, 2009

    i have eneted all the correct numbers and all on the network settings and when it finally obtained my ip adress it ******* said DNS error, i was like wtf? now im trying to figure this out. and it took me all day to try and figure the IP address, now im left to figure out the DNS,.. some one please help.

  • Anonymous Jan 16, 2009

    i keep getting a dns error

  • raffi666_ Feb 12, 2009

    i keep getting a dns error ...i went in the settings and tryied it from there but its detecting my IP but its not connecting to the internet...but im conncection works on my i donno i tryied everything to fix it but it keeps tellin me DNS error ...

  • Anonymous Mar 31, 2009

    my mum is too ******* lazy to call them cos she says they wont no what shes talking about. how else can i get the dns codes?

  • FallenAngl24 Apr 05, 2009

    My internet connection won't work. I've tried everything possible and NOTHING will work. I'm geting FIOS for internet in a few days and that might be the problem since were cancelling the current internet connection but it works on my computer so I'm not sure PLEASE PLEASE HELP

  • Anonymous May 16, 2009

    oi yhy sme problem mate blud i got work in my house coulkd that be the problem

  • ngineer11592 May 11, 2010

    this dns thing is stupid. sony should look into this and post the answer on their website

  • J Hastings
    J Hastings May 11, 2010

    Has it ever worked? Are you going wireless or with a cable? If wireless, make sure your network name and password are correct.

  • tjohnson514
    tjohnson514 Jan 30, 2013

    Well My Router is on my internet is on everythings up my computers fine but still the second i get home from school i turn my ps3 on and it always says DNS error ive tried everything but it still doesnt work i cant get om my psn account any suggestions. please tell



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This dns error sucks

Posted on Oct 15, 2008

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Windows XP





Posted on May 16, 2009

  • robot3112 Oct 12, 2010

    Yes But mine only has a status button, when I click it only says the primary DNS not the secondary

  • pat_1990
    pat_1990 Nov 09, 2012

    FOR WIRELESS USERS: What I did was go on my router in Network Sharing menu, in Control Panel. Find out all my information for the router. That is IP, subnet, primary and secondary yada yada.. Then enter everything manually on ps3 Network Connection Settings. After that it started finding IP but still wouldn't connect to the internet. So turn off the console. I enabled media sharing while reading stuff on this page, but the first time I had this problem I didn't do this, no clue if it helped. Turned back on the ps3, auto-connect gets DNS error, but now I go back to the network settings and run Easy install and Scan for my connection. Found IP, found Connection and worked! Not sure which piece of that is helpful, but this is the second time it has happened and the second time I got it working in a similar way.


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Ive got the same problem, i have tried all of these solutions and none work.

Posted on Jan 31, 2010

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What helped me was to enable your media network under network settings then go to check for updates and updated. mostlikly thats all it is. hope this help.

Posted on May 14, 2009

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Turn off PS3 restart internet if it is wireless it should work but if you are plugged in the DNS needs to be reset if it was on you home computer.

Posted on Jun 24, 2008

Download the new firmware 2.42 - this will fix your problems.
if it;s not connected to the internet you will need a USB memory stick - follow the instructions here :

Word to your mothers. R3

Posted on Aug 15, 2008

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You have to type your IP address/router code/ Primary,Seconday DNS codes manually your router company and they will provide your your DNS codes, k!!!any problems, just say!

Posted on Jan 05, 2009

  • kryatos999 Jan 05, 2009

    call your router company OK. And they will provide you your DNS codes!!you have to type them in manually!


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I posted the same thing on a different thread with the same issue..

You may need to manually configure your PS3 connection on the console. Let's see.. I can suggest to first go to your Settings Menu -> Network Settings -> Choose:"Settings and Connection Status List" this will display a pretty detailed information about your connection to your local gateway (router).. Check specifically for Primary and Secondary DNS. In my experience, using the PS3's auto setup for the connection seems to enter the default gateway's ip (labeled "Default Router" on PS3 Status Screen) in place of the real DNS entries..

: Sooo how do you check your primary/secondary DNS for your network? Answer: On your PC, open a web browser and enter your default gateway ip into the browser.. log into your router (assistance can be found in your router manual or by calling your router manufacture). You should see a status page of sorts that displays your ISP's primary/secondary DNS entries.. Simply transfer those two IPs to your PS3 manually to correct the DNS issue. To manually configure your Network settings check with the PS3 manual/Support Site/ Call Sony

Hopefully that should resolve your issue!

Posted on Jul 10, 2008

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Posted on Jan 02, 2017

SOURCE: dns error!!!!

lol i have a solution to my own problem buy a router man ull never have this problem again atleast u shouldnt plug it up and press wpa personal with ur own wpa key and i pretty much say ull be problem free

Posted on May 12, 2008

SOURCE: dns server error

is it an older game?
if it is then its because the website group hosting that game has stopped because not enough people play to keep the dns system up

Posted on May 28, 2009

  • 643 Answers

SOURCE: dns server error

in the dns server # type in and that should fix the error

Posted on Jun 02, 2009

  • 114 Answers

SOURCE: Dns error (PS3)

start from scratch and set it to detect automatically. reset the router.

let me know

Posted on Aug 01, 2009

  • 54 Answers

SOURCE: How do I fix DNS error code (80710102) on a ps3?
Sony is working on a fix internal clock error

Posted on Mar 02, 2010

Testimonial: "thanks for the info. The statement from Sony says its fixed, but I'm still able to us it."

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This DNS error is a simple fix. Simply go to your Internet Connection Settings and change the DNS part of it to Manual. Then for the DNS enter one of these two DNS's and/or

this should fix your DNS error!

Hopefully this information helps to solve your problem!

May 16, 2011 | Video Game Consoles & Games

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How do i solve the DNS error 80710102

It seems like the DNS error is generally caused by problems on your ISP's end of the network, but that doesn't mean you can't have a crack at fixing it yourself.

Under your network connection settings try changing the DNS servers to the following numbers (they're free by the way)

Primary DNS
Secondary DNS

Also, try disabling media server connection as well. These simple steps should, in 90% of cases, fix the problem.

I've written a more in-depth guide to the causes of, and solutions to the DNS error- check it out here

Read more: What is a dns error (80710102) ' Answerbag

Nov 21, 2010 | Sony Playstation 3 (PS3) Console

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What is a dns error and how do i fix it

DNS error occurs when your internet connection is fluctuating and your PS3 console was unable to detect an active internet connection. This is not a problem with the PS3 System as it much more of your ISP or internet service provider which is disconnecting.

May 10, 2010 | Sony Playstation 3 (PS3) Console

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My son has a DNS error on his PS3 and cant get onto the internet....can you help a technophobe

this has helped me in the past.. i hope it helps you out

Been troubled lately by that pesky DNS error? Notice that your PS3 can still browse the net, but not log in? Happen to be a Roadrunner customer? Happen to have any other ISP with a crummy DNS server? Well then read on...

The main issue turns out to be a Roadrunner (or any other ISP's) DNS problem. The fix is simple. When configuring your PS3 network (regardless of wired or wireless), use the manual option. If you use DHCP, leave address resolution at automatic BUT CHANGE THE DNS SERVER ENTRY TO MANUAL.

I replaced the Roadrunner (or any other ISP's) DNS entries with addresses from the Open DNS project which is a free, secure DNS server that anyone can use. It's safe, easy, and works.

The DNS addresses are: or/and

Once replaced, you should have no problem logging in.

here is the url i got it from

Apr 27, 2010 | Sony Playstation 3 (PS3) Console

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Dns server error

in the dns server # type in and that should fix the error

May 31, 2009 | Sony Playstation 3 (PS3) Console

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Dns server error

is it an older game?
if it is then its because the website group hosting that game has stopped because not enough people play to keep the dns system up

May 28, 2009 | Sony Playstation 3 (PS3) Console

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Ned help to fix dns error for ps3 and at dns setup screen. that should work

May 20, 2009 | Sony Playstation 3 (PS3) Console

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The way this was resolved for me (and I know someone else mentioned it in an other post here), was to enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server. Voila... I am upgrading my PS3 software as I write this.... ..btw, this also fixed the similar problem I had with my PSP..

Jan 14, 2008 | Sony Playstation 3 (PS3) Console

7 Answers

Internet connection failed but IP address obtained.

Hi, i had the same problem but it was fixed by simply re directing my ISP's DNS settings away from Sony's. manually change your DNS settings to the ones below and it should work fine !
  • Nov 23, 2007 | Sony Playstation 3 (PS3) Console

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