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I have no icons or toolbars and can only open task manager by alt/ctrl del how can i start my hard drive with no start menu etc

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  • ANNE Townsend
    ANNE Townsend May 02, 2010

    Tried and failed
    i got error message WINDOWS CAN NOT FIND EXPLORER CHECK SPELLING ETC AND TRY AGAIN


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  • Master
  • 1,188 Answers

Hi,

From your description your computer is infected by a virus. Follow this procedure to open My Computer:

  1. Click on the File menu of the Task Manager i have no icons or - 4c1160e.jpg
  2. Type in the input box "explorer" as shown and press enter: c866231.jpg


This will open the explorer so that you may back up your data and perform a clean Windows install.

Posted on May 02, 2010

  • Adnan Bhatti
    Adnan Bhatti May 02, 2010

    Did you write explorer in lower-case and without quotes? If it is so and still the error is there then your system is beyond repair.Let me know the model of your PC and I will provide the steps for a system restore. And a separate working PC and a Windows CD will be helpful if you have.

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On starting up my d800 dell,all i see is a blank page with only the mouse cursor,i have use ait,ctr,del, to enter task manager,i cant find explorer.exe in the processes, It all started after i install...


Click Ctrl+Alt+Delto get to Task Manager. Hold the Ctrl key, plus Hold the Alt Key then hitthe Del key while holding them.Once the task manager opens Clcik the Processes tab then click the Image NameColumn heading on the left to get them in alphabetical order. Scroll downand look for explorer.exe. If you see it click it to highlight it thenclick End Process.

Next, click the FILE tab at the very top left of the window and select New Task(RUN). When the Create New Task window opens type explorer.exe and pressok. Your start menu, task bar and desktop icons will start appearing andpopulating. if not that means a virus has hidden your files and folders.

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Click Ctrl+Alt+Delto get to Task Manager. Hold the Ctrl key, plus Hold the Alt Key then hitthe Del key while holding them.Once the task manager opens Clcik the Processes tab then click the Image NameColumn heading on the left to get them in alphabetical order. Scroll downand look for explorer.exe. If you see it click it to highlight it thenclick End Process.

Next, click the FILE tab at the very top left of the window and select New Task(RUN). When the Create New Task window opens type explorer.exe and pressok. Your start menu, task bar and desktop icons will start appearing andpopulating. if not that means a virus has hidden your files and folders.

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If you are saying your computer boots up but there are No Icons on the desktop, then a virus or infection has hidden them or changed some settings.

Click the Ctrl/Alt/Del keys to start the Task Manager. Press and Hold the Ctrl and Alt keys then hit the Del key. When the task manager opens up click the Processes tab. Under the processes tab click the columnar heading Image Name to sort the items running in alphabetical order. Look to see if you see explorer.exe running under the image name. If you do click it one time to highlight it then click the END PROCESS button at the bottom right of the Task Manager Window.

Next click FILE at the very top left corner of the Task Manager Window and select New Task (Run..). When the Create New Task window pops up type in: explorer.exe and press OK. Your desktop icons and start menu should start populating.

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1 Answer

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A white blank screen? That sounds like the virus changed your display settings. Click Ctrl+Alt+Del to get to the task manager. Press and hold the Ctrl key plus the Alt Key then hit the Del key. When the task manager opens up Click File at the upper left corner of the window then select New Task RUN. When the create New Task Window opens type: explorer.exe and hit OK. See if it starts populating your desktop icons and shows the start menu and task bar. If so, the virus changed your settings.

To change your display background click Start/Control Panel and look for Display or Appearance and Personalization. When it opens select the Desktop tab and change the desktop background. Hopefully the white will go away.

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Click Ctrl+Alt+Del to get to Task Manager. Hold the Ctrl key, plus Hold the Alt Key then hit the Del key while holding them. Once the task manager opens Clcik the Processes tab then click the Image Name Column heading on the left to get them in alphabetical order. Scroll down and look for explorer.exe. If you see it click it to highlight it then click End Process.

Next, click the FILE tab at the very top left of the window and select New Task (RUN). When the Create New Task window opens type explorer.exe and press ok. Your start menu, task bar and desktop icons will start appearing and populating. if not that means a virus has hidden your files and folders.

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1 Answer

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Are you saying there are no icons on yourdesktop and the start menu is missing? If so try this: Click Ctrl+Alt+Del to get the task manager to come up. Press andHold each key (Ctrl+Alt) until you hit the Del key, then you can release them.

When the task manager opens up click the Processes tab. You can click theImage Name column to get them in alphabetical order. Look forexplore.exe, if you see it listed click it once to highlight it then click theEnd Process button at the bottom right portion of the task manager window.

Next click File at the very top portion of the task manager window on the leftand select the option New Task (Run). When the Create New Task window openstype: explorer.exe and press OK. Your items will start populating andappearing on the desktop.

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1 Answer

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Buttons where? Are you saying there are no icons on your desktop and the start menu is missing? If so try this: Click Ctrl+Alt+Del to get the task manager to come up. Press and Hold each key (Ctrl+Alt) until you hit the Del key, then you can release them.

When the task manager opens up click the Processes tab. You can click the Image Name column to get them in alphabetical order. Look for explore.exe, if you see it listed click it once to highlight it then click the End Process button at the bottom right portion of the task manager window.

Next click File at the very top portion of the task manager window on the left and select the option New Task (Run). When the Create New Task window opens type: explorer.exe and press OK. Your items will start populating and appearing on the desktop.

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