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Can not make the SBG900 to communicate with my laptop, and can not connect with internet

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  • intacto750 May 02, 2010

    Thank you so much, I solved the mistery by myself.
    Bless your heart.

    Sandy ...

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Does the laptop sees the signal from the wireless modem? how are you trying to setup, please brief the problem.

Posted on May 02, 2010

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Posted on Jan 02, 2017

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Having problems connecting my lap top to my wireless cable modem. Its a motorola SBG900 gateway. everything seems to be connected. Im able to use it with a ethernet cable just need help geting it to be...


Ok. As per your statement your laptop is working perfectly , when you are connected your laptop with with the cable wire.So the network cable is OK. So you have to configured the wireless cable in your laptop when it is connected to your laptop. After connecting the cable wire to your laptop you have to findout the gate way of your ISP ( Internet Service Provider). To find out the gate way , kindly follow the following instructions.

First findout the IP address , subnet mask,and Gateway addresses of your ISP ( InternetService Provider ).To find out the above mentionedaddresses first open the control panel -> network connections -> local area connction -> properties -> Internet Protocol Version 4(TCP/IPV4) OR Internet Protocol Version 6 (TCP/IPV6)according to your ISP -> Properties

By the systematic selection as mentioned above you will get the IP address, subnet mask and Gateway addresses. Kindly note the Gate way address of your ISP. Then enter the gateway address in the browser and open the window. Then a control panel / a window will appear. It will prompt you to enter 1). user name, and 2) password. If you are having the user name and passwords provided by your ISP , kindly enter them in the window and click to open. Then the particulars of Motorola SURFboard SBG900 Wireless Router will be displayed in the window. Then click the wireless icon and click to enable. Hurray ! your laptop will work perfectly through wireless. If you are not aware of about the 1). User name and 2). password , you must approached to your ISP and try obtain the same for working of your laptop wirelessly.




Oct 03, 2010 | Arris SURFboard SBG900 Wireless Router...

1 Answer

I cannot get the wirelss connection of the sbg900 to work with my laptop.


make sure you have internet connection, and make sure wifi is enabled (turned on) on both the modem and the laptop, the default wpa-psk is either on the bottom or on the back of the modem, if the wifi is turned on you will be prompted to enter that wpa-psk into the password field when you try and connect to the wireless, other than that i will need more details to properly address your issue and give you a good step by step instruction to resolve the issue for you

Aug 11, 2010 | Arris SURFboard SBG900 802.11g/b...

1 Answer

Motorola SBG900,constantly logs off and will not log back on


Common issue with Sync and Security issues with Hybernation and disconnects... It is something to do with your laptop settings with Hybernation.

Mar 24, 2010 | Arris SURFboard SBG900 Wireless Router...

1 Answer

Unable to wireless connect TP-Link TL-WR841ND to Motorola SBG900


DO any of these error conditions show up on the front panel display?

Front-Panel Lights and Error Conditions
Light Turns Off During Startup If:
RECEIVE The downstream receive channel cannot be acquired
SEND The upstream send channel cannot be acquired
ONLINE IP registration is unsuccessful
POWER The SBG900 is not properly plugged into the
power outlet
OR
Light Turns Off During Normal Operation If:
RECEIVE The downstream channel is lost
SEND The upstream channel is lost
ONLINE IP registration is lost
POWER The SBG900 is unplugged

If you rent or lease your SBG900 Contact your cable service provider.
If you own your SBG900 Call 1-877-466-8646 for technical and warranty support. Support is available
24 hours a day, seven days a week.

Feb 28, 2017 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

SBG900 vs. Playstation 3


You need to create a gaming gateway in the router and assign that gaming IPAddress in the playstation manually in the network setup. All the info you need is in the Connection and Status List. This should be checked while logged onto the internet.

Dec 01, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Motorola SBG900 Connected but not sending and recieving.


its your modem dude.... try to connect it to your main connection..

Jun 16, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

I can't connect the network games!!!


u have to change some settings on the wireless router.go with port forwarding.or u have to put a static ip address .Also u can try out DMZfirst turn off the firewall and try playingbest of luk

May 12, 2009 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

Can't connect to the internet wirelessly


Well, to avoid confusion, I'd start by doing a factory reset. Insert the straightened end of a paperclip into the reset hole and power up the device to do this. From there, the device should begin broadcasting the default wireless network with the name (SSID) of "Motorola." The DHCP server should also be enabled and if your computer is configured to receive an automatically assigned IP address your wireless network interface should pick up an IP. The security for the "Motorola" network is disabled by default.

Basic troubleshooting from there would be to try to see if you can connect your wireless computer to another wireless network that is know to be working well. Either buy and return another wireless access point or router from a retailer or head to a Starbucks or other establishment that offers free wireless. If the wireless computer is hooking up nicely with the secondary wireless network, you can refocus on the SBG900 as the likely source of the problem.

If after attempting the aforementioned procedures you find that the wireless computer continues to fail to connect to the SBG900 you might have to consider that you have a faulty device. At that point I would consider consulting the manufacturer's documentation.

Apr 05, 2008 | Arris SURFboard SBG900 802.11g/b...

1 Answer

Motorola sbg900 wireless modem


have you tried powercycling your modem? turn of your computer, unplug the power cord from the back of the modem. wait a minute (literaly). plug power back into modem and wait for lights to come on and stop flashing. power computer back up. Check to see if connections works. Also check your cable connections between the modem and the computer. If all fails contact your Internet Service Provider, who most likely provided you with the modem.

Apr 08, 2007 | Arris SURFboard SBG900 Wireless Router...

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