Question about Acer ASPIRE 5720-4649 Notebook

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Disk drive failure on Acer Aspire 5715Z laptop, corrupted driver.

Recently, I have lost all functionality in my disk drive (CD/DVD), I checked the hardware status for the drive, and it said ''Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'' check for solutions did not help, and I now know that there is a corrupted unsigned driver called NTIDrvr.sys .
My computer statistics are as follows:
Windows Vista Home Premium
SP2
Manufacturer: Acer
Model: ASPIRE 5715Z
Rating: 3.1
Processor: Intel(R) Pentium(R) Dual CPU T2390 @ 1.8Ghz
Menory (RAM): 3.00 GB
System type: 32-bit Operating System
The product list does not have this model, so I used the closest thing I could find.

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  • 553 Answers

Assuming this is an original CD/DVD drive, go to your manufactures web site, choose their support option, at this point most sites ask for or allow you to enter your "service tag number" or "model number", these should be on the back or bottom of your computer. Once you've entered this information you should get to download drivers for your computer (assuming it's not to old). Download the original driver or recommended update for your CD/DVD drive and reinstall it. You will most likely have to unzip or unarchive the file before you can use it, make sure you write down the location where it's decompressed (unzipped/unarchived) to.
You might have to go into device manager and delete the drive in order to get windows to reinstall the driver. After you've deleted the drive reboot your computer, it should find new hardware and try to install the driver. At this point select "have disk" and enter the location of the downloaded driver. If window doesn't allow you to sellect where to load the driver from cancel the install and you'll have to use "Add Hardware" after the computer has fully rebooted, this is found in the "Control Panel". Using "Add Hardware" you will again have to choose "Have Disk" and tell windows where the new driver is. After Windows has reinstalled the driver your drive should be working.
After all this if your drive still isn't working you most likely either have some corrupt system files (Windows) or possibly some bad hardware. At this point if I was working on this machine I would try a different drive or if that failed I would consider reinstalling Windows. If all this failed I would check for hardware issues on the Motherboard.

Posted on May 02, 2010

Testimonial: "A+++ reply Unfortunately I lost my windows cd, so unable to follow thru to conclusion. Used Microsoft Automated Troubleshooting System which fixed it."

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Acer aspire 5715-4713 boot disk


Below is the link to Acer's website and the drivers for an Aspire 5715z. On the application tab is the erecovery. This is the closest thing you can get to a boot disk. Let me know if you have any questions.
http://us.acer.com/ac/en/US/content/drivers

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What's your problem? My Acer Aspire One says "No bootable device -- insert boot disk and press any key". The problem is there is no boot disk available unfortunately.


Wow, this usually means:
  • there is no hard drive, or
  • operating system or
  • key files in windows are corrupted or
  • your disk has been damaged or has a mechanical failure.

If your computer takes 25-30 minutes to boot up, you have obvious windows or hard drive errors or corrupt data.

You can check this hint on disk errors but my guess is you have lost your disk and all the data. You might be able to put the disk into a second computer and retrieve some data.
Check: http://www1.fixya.com/support/r10602176-disk_drive_may_failing_or_disk_boot
I do this for fun and feed back, not $$$$
Jim

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Sudden problem with DVD drive in Acer Aspire 4520. CD/DVD player not detected.


Will the Notebook boot from the CD/DVD with a system disk installed? Have a check first, if not:
Ensure your CD/DVD tray is empty and re boot your Notebook. If you still get the problem, I suspect the driver has corrupted. Go online to the Acer web site and download an updated driver. Follow their instructions to re install it and that should be that. If you still have a problem, maybe the drive itself has failed.

Hope that helps

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Where can i get software for acer aspire 5715z


uploading.com/.../Acer-Aspire-5715-5715z-Webcam_Bison_Driver_v7.96.701.07-Driver-For-XP_-_www.lapt...zip.html

or

rootvn.net/archive/index.php/t-14807.html

OR USE THE RECOVERY DISC. If you don't have one, you get get it here:

www.user-guides.co.uk/.../Acer/AcerAspire/Acer-Aspire-5715Z-Vista-Driver-Recovery-CD-Restore-Disk-155731.html

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Install the eRecovery drivers for aspire 5715Z


First ensure you have enabled D2D from Bios, If bios settings are OK then that message often comes up when E recovery partition is damaged.

Possible solutions are calling Acer and getting a disk to restore recovery partition (best way to proceed)

Or downloading and installing drivers from acer website

Here is recovery procedure from manual, to ensure you are doing corrrectly:

Create backup
You can create and save backup images to hard disk, CD or DVD.
1 Boot to Windows XP
2 Press Alt + F10 to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery settings and
click Next.
5 In the Recovery settings window, select Backup snapshot image and
click Next.
6 Select the backup method.
a Use Backup to HDD to store the backup disk image on drive D:.
b Backup to optical device to store the backup image on CD or DVD.
7 After choosing the backup method, click Next.
Follow the instructions on screen to complete the process.
Restore from backup
You can restore backups previously created (as stated in the Create backup
section) from hard disk, CD or DVD.
1 Boot to Windows XP.
2 Press Alt + F10 to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery actions and
click Next.
5 Select the desired restore action and follow the onscreen instructions to
complete the restore process


Here Acer download page: Acer Service & Support

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dear sie

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