When we scan something in and then go to print it out there is a black lines on both sides of the page and the bottom. They vary in width and color while some are very thin others are very thick. Also, some are dark black and some have lines that start and disappear. Can someone please help with a solution on how to fix this problem? I have played around with the setting a bunch of times and nothing i do seems to work. Thanks for yout time!
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It seems that your scanner is conflicting with previously installed software. It is impossible to say whether it is Canon or Adobe. Reinstalling Acrobat or updating it may work as trying a different folder like Desktop instead of My Documents. One or more drivers are at fault. What system are you running? 2000, XP, Linux? Update your video rendering software too. Let me know so that I can help solve this issue. Just try as mentioned first.
1. Fred's right about trying another computer, but you still may have wrong/ old driver- download demo version of Vuescan at www.hamrick.com and see if it's your software. 2. Partially blank pages can appear when you don't have sufficient memory for the scan, but that usuall loosees the lower half of the page. 3. The lamp is probably not the problem, because there is enough liht bouncing around in mostflatbead scanners that you would just see the image "fade"to black, not have a distinct line. 4. best bet is that something inside has come loose and is covering half the scanning sensor, or the mirrors that reflect the images to the sensor inside
If when you copy or fax something and it has a black line running down the page, it is often caused by a dust, dirt spot or mark on the glass where it is being scanned. The easiest way to resolve this is by cleaning the feeder glass that reads it with a clean cloth.
Most scanners scan the whole "bed" not just the document lying on it. Where no part of the document covers the bed usually appears as black.
Normally when scanning you are offered and option whether to scan the whole document or a portion thereof. When previewed, a dotted line appears around the portion the scanner thinks you want, you have to re-arrange that box so that it lies just within the part or the document you require.
Should this not resolve the issue the menu options on the left hand side of the Xerox web page should guide you to a resolution.
If the borders of the black strip are crisp, then there could be some hardware problem, in the scaniing module. If it is jaggered and varies depending upon the contrast chosen, then may be something is stuck to the glass. Clean with Isopropyl Alcohol only.
S. Mohan, Chennai, India
If it doesnt have a line on it when you scan it and open up the document then it's not going to be a scanner issue, more then likely, it's going to be an issue with the toner of the printer you are using to print with. Check the drum on the toner and you'll probably see the line in question on the drum itself. You'll just have to push back the flap that covers the drum on the toner if this is a laser printer... hope this help's if it does, please mark as a FIXYA!!