Question about Sony Cyber-shot DSC-W70 Digital Camera

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My lens has jammed on my Sony DSC-W70. It wont wind in or out and the screen tells me to switch off and try again. Is this a common problem and can it be fixed?

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on May 02, 2010

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My Sony Cyber-shot DSC-W70 Digital Cameras the lens won't came and the screen showa message turn the power off and on again


The non-functioning of the camera can be a fault in the shutter, zoom or auto focus sections and may be due to the failure of the Main control system or the drive. A simple was is to reset and we can try by removing the battery and card for some time. Now replace only the battery and while switching power ON, tap the lens hood on the palm of your hands so as to disengage any dirt or mechanism being struck. You can spray a degreasing spray on the lens hood sides and also assist the lens as it tries to come out, attempt to pull it out slowly while powering ON the camera. Also in some cases you can slid a thin film/paper on the lens hood sides to wipe out any dirt.

Tips to open and check for common faults: http://www.youtube.com/watch?v=v2Mj3Qp3xYU&feature=related
Use some air to blow between the lenses to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must you try and open. If so check the voltage on the motor drive check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and released. If none of these works then you can think of taking consensus with the service centre.
Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.

Nov 08, 2011 | Sony Cyber-shot DSC-W70 Digital Camera

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The cause could be dirt or a malfunction on the lens extending mechanism.

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If the lens is stuck, you might have to get a new camera. Or you can take it to a local repair shop. Or you can look it up online

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Hi!
The lens are broken or got some sand or something inside so the lens cannot come out. Contact your local Sony service center. If they ask too much, feel free to contact me at toms.safranovs@gmail.com
I work in a Sony service center.

Tom

Jul 17, 2009 | Sony Cyber-shot DSC-W70 Digital Camera

1 Answer

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Hi Guys

Sorry to be the bearer of bad news :(

Both your camera`s lenses are faulty. It is a common problem found on the DSC-W range of cameras and therefore not to expensive to repair.

The lens unit is only available as a complete unit from Sony. Your best bet would be to contact the retailer where you bought it and ask him for the details for your nearest Sony Service centre. It needs to be a Authorised service centre as there are software and settings that must be done after a lens replacement.

In my experience repair cost will be between 40 and 60 % of the price you paid for the camera.

Sorry there really is not anything you can do yourselves to fix these problems.

Good luck

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Hi

You probably have a faulty lens unit. You can make sure of this by checking that the spaces between the two rings that extend forward at switch on has the same distance between each other.

If it is not the case, your lens is damaged and needs to be replaced.

It normally costs about 1/3 the price of the camera, so it should still be worth replacing.

Bear in mind though that only Sony Service Centres can help you as the y need to setup the new lens adjustments with Sony specific software.

Hope this helps.

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apparently i have some bad news , its the lense which is misaligned or broken in terms of gears, the thing to do turn on the camera and make sure that lens is out and then LIGHTLY tapp on the lens the direction of which you feel that the lens is not equal legnth to the outer ring > place that looks uneven

 

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This is what I found out on this and how I fixed it. This is all relative to my camera. What I found out was the view finder has a small detent which rides in a groove. When droped or bumped it falls out of the groove. To fix this I had to remove the lens assembly and realign the view finder guide. I was a fairly simple procedure.

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yeah young sisters are dangerous , well unfortunately she hit or dropped the camera , so the lense wont come out.one you can LIGHTLY TAP THE LENSE WHEN OUT or go to the sony repair center and it will cost you around $200

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