Question about Microsoft Xbox Console

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The xbox every now and then says 'OPEN TRAY' even with disc

The xbox every now and then says 'OPEN TRAY' even though a disc is inside. This continues for while and eventually accepts disc and continues.
Any Thoughts?

Regards
Gordon

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  • 304 Answers

Look for a technician. maybe there's a problem in your xbox.

Posted on May 02, 2010

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My xbox 360 elite keeps on saying open tray even though i have a game in i would open it than it would read for about 2 seconds than say open tray again and i dont want to take it apart to void my warranty


The warranty on the XBox 360 is ONE YEAR. If you have had it for more than a year, there is no more warranty to be void. You can open it.

The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

You can click into the following website for more information, as well as parts to fix this issue:

http://store.richspsxparts.com/howtofixxb36.html

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Jun 20, 2011 | Microsoft Xbox 360 Console

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Tray closed, but keeps saying tray open


You are having tray sticking problems, you can solve this temporarily by keeping a disc in the tray at all times, even when the console is off or you can give the console a gentle pat close to the front part where the disc tray is, not advisable though because the 360 already has SMD dry joint problems, do this occasionally, try and remove dust also around the grooves under the disc tray, hope this helps

Oct 25, 2010 | Microsoft Xbox 360 Console

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When i put a game in my xbox 360 it says reading then open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 19, 2010 | Microsoft Xbox 360 Console

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My xbox wont read the disc's when i put a disc in, it will say reading... then it will say open tray as though there were no disc in there


try air-canning inside your DVD tray and see if that helps. You could have a dirty laser. If not, you might need to replace the drive itself. If so, look around on ebay and find a replacement for cheap.

Mar 21, 2010 | Microsoft Xbox 360 Console

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Open tray


This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty.

Feb 12, 2010 | Microsoft Xbox 360 Console

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When I insert a disk it reads and says open tray


Either the laser or the main board inside of the dvd drive is bad. If you dont feel comfortable taking apart the dvd drive then go on Ebay and try to find a replacement. Thats usually a good place to find one at a decent price. If you have some technical experience then get a replacement laser for the drive.



Nov 26, 2009 | Microsoft Xbox 360 Console

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My xbox will not read any of my games


try playing a different game *******

Jul 29, 2009 | Microsoft Xbox 360 Console

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Bad Cdrom/dvd
The laser going bad is a pretty common issue with the drives, since it's a Hitachi that spindle motor could be all gunked up with dirt as well and cause that issue also.
if ya have a Hitachi, if it's a Samsung it could just be the laser.

http://www.llamma.com/xbox/Repairs/xbox_dvd_repair.htm

Oct 03, 2007 | Microsoft Xbox Console

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