The procedure below shows how to reset the PDA to factory settings after backing up all your
After backing up your data with HotSync, perform a hard
reset, this will erase all applications and returns your device to its
factory default settings.
To perform a hard reset
1. Hold down the power button on the front panel of the PDA.
While holding down the power button, use a paper clip to press the reset button.
3. Release the power button.
4. You will get a message warning that you are
about to erase all the data stored on the PDA, do the
Press the top scroll button on the front panel
to complete the hard reset and display the startup screen.
If you press any other button you will do a soft reset, that will not fix the problem. In that case restart the procedure.
After doing hard reset the unit will return to the initial factory
state. All third party installed applications will be deleted, and
setting will be reported to factor default.
Connect to HotSync and do a backup of the PDA, then do hard reset on Palm.
If the PDA is not detected by Hotsync, then there is an additional problem.
troubleshoot problems given by third party application you do a backup,
then rename the backup folder containing third party application data
to Backup.old, and do hard reset.
After that you start
restoring applications from backup.old one at the time, when one
application jams the Palm, that is the responsible for the error message.Procedure is described here.