I swear I will post everyday! Just kidding, but seriously there is an issue with this 8550 and when you print you get three lines that run vertical across the page. I've done the clear smudges and vertical lines. The lines that are vertical are about 2cms wide with about 2inch gap until the next line. I printed the light stripe test page and the yellow has some black and the magent is faded and the cyan has missing jets. I printed several solid fill pages about 40 of each color and still have the same issue. I personally fill this is a print head issue. Does anyone out there know a fix for this? As print heads are about what I don't know $600-800.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
please clean print head and if issue still than remove print head and put in print head cleaner for 24 hours. after inject liquid in print head and than refax print head. if issue is still than replace print head.
It's possible magenta ink to be finished, or the print head is dirty and it has dry ink on it. You must clean it with hot water. You must use the printer from time to time to avoid to dry the ink cartridge or print head.
This could be a print head problem. If the print head is calling for ink and the sensor is bad the ink melter will continue to melt ink and over flow the print head. In which case the print head need to be replaced.
Also it could be a problem with the ink melter. If it isn't melting the ink it will cause this error.
To get to the ones at the end of the chute I stick a long screwdriver and break it free from the melter.
If you are using third party ink sticks contact the manufacture and they will, if you use enough of thier product, send you a new print head and send out a tech to change it. Media Science is the most likely source of third party ink.
You can also switch to Xerox ink sticks and the colors will be correct after several purges to get rid of the old ink.
The following a step by step instructions for the printer issue: Confirm the ink tank(s) are properly installed Perform print head alignment Perform Print Head Cleaning - iP4500 If the prints are faint or streaks are printed, the print head nozzles may be clogged. Those phenomena can be improved by performing print head cleaning or print head deep cleaning. Also, you can check the cleaning results by printing the Nozzle Check Pattern after cleaning. Remove tape from the ink tank and make sure the air hole is clear
Your feedback is very important to us, please do not forget to rate my service for the site to continue helping everyone and improve on it.
I thank you for the opportunity to help and please do not hesitate in contacting me for any further questions…god bless
I would make sure the printer is connected directly into the wall and not into a power strip or UPC as these devices may create momentary AC voltage sags that could cause this error. If power levels going into the printer are good, you will need to contact Xerox for support
I will offer some thoughts.
But thats weird .
Have you tried a new driver? Yeah I know, that doesn't make a lot of sense to me if the image is fuzzy, but since it will print a internal pattern clear and not a print sent from the computer, the driver may be the issue. I stress MAY be the issue. What I suspect more is the drum encoder. When I hear about that machine bluring, that is the most likely cause. It picks up silicon lubricant from the maintenance kit and normally causes blurrs.
It is on the right side of the machine ( viewed from the front), track it from the drum shaft. It has a clear plastic cover over it, but it needs to be cleaned with alcohol to disipate the silicon lubricant from it.
No no not drinking alcohol, although that can make prints blurry LOL.. Hope you have a sense of humor. To many people today don't....................