Question about HTC Touch HD Smartphone
My touch hd isuddenly not responding to any commands from the screen, I therefore cannot accesss anything or answer any calls. I have tried both the soft and hard reset.
since you have done a hard reset already, the issue is hardware, the touch screen (Digitizer) on top of the LCD display is faulty and would need to be replaced.
In some cases you will need to replace the whole screen as the touchscreen can not be separated from the display.
I've previously written a guide on how to replace a screen / digitizer on a similar type handheld device : http://www.fixya.com/support/r4251162-replacing_hp_compaq_ipaq_h3600_h3800
In your case, the screen and the digitizer will either be part of the same connector, or possibly separate as on the linked page.
I can probably find a service manual for your phone to get a exact answer. But Most likely, you need to replace either the whole screen or then just the digitizer part of it.
A official replacement part and repair service will cost you 100-200. You can get a replacement screen and or digitizer from ebay for 5 to 40 $
Posted on May 02, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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