Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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My dyson dc17 will not roll across the carpet, because their is too much suction.?

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Turn on the beater bar with the gray button next to the red power button. The powered beater bar will "propel" the vacuum across the carpet.

Posted on May 31, 2010

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Posted on Jan 02, 2017

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Dyson dc17 makes loud noise on carpet setting. It's like a high pitch ringing almost but won't make the noise on hard floor, only carpet setting. Ive checked for blockages and cleaned all parts but makes...


It is probably the brush roll motor making the noise. Remove the brush roll & belt and turn both motors on. If you do not hear the noise when both motors are running the noise is likely coming from the brush roll

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When I vacuum carpets the hose suction does not stop and the main brush area is losing suction because of it.


Hi there,

I'm sorry to hear you're having difficulties with your DC17. If your machine continues to have suction through the wand after you've reclined it into the vacuuming position, a blockage may be jamming the changeover valve. To check for this, please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

This should resolve the issue, but if you'd like any further assistance or advice, please call us free on 1-866-693-9766, or email us at askdysonUS@dyson.com

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Hi there,

If you're concerned that the amount of fibre your carpet is shedding seems to be excessive, I'd recommend consulting your carpet manufacturer to determine if this is normal, as the shedding period will vary according to carpet type and usage. They may also be able to offer advice on the best way to vacuum it, as they sometimes suggest vacuuming certain carpet types using suction only.

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Did you call Dyson?  Just call their customer service and see if there have been other complaints like yours.  I just got the same model and will be looking out for this.
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