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IT KEEP SAYIN RMOVE PAPER JAM - Office Equipment & Supplies

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  1. Turn off the printer.
    Remove any paper trays. Inspect them for wrinkled or damaged paper.Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  2. If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
    If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
    If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though
    eplace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
    1. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

Posted on May 02, 2010

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