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Hotpoint HSS25IFMA side by side

My Hotpoint Side by Side started making a loud noice this weekend. It sounded like something was vibrating with a piece of metal on top. Fist I thought maybe something had fallen beside or behind the frig. Nothing in sight then I noticed you could make it quit by opening either door. There was also a little water on the floor when I came back in the room from under the freezer side. I had also been noticing ice inside the freezer box, some in the case just above the top of the door and some also on the top inside ledge of the door.

Anyway, I scheduled G.E. service to come, the service man said that the doors were defective and it would cost $650 to replace them. Has anyone ever heard of this befoer or does he think i was just born yesterday???

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5 Suggested Answers

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SOURCE: Falling water hits something hot in freezer and causes sizzle sound

the sizzling noise is water hitting the defrost elememt and this is normal - shows the defrost system is working. if water comes on the floor of the freezer, this may be the drain for the defrost water is blocked. remove the freexer back panel and the drain is in the tray where the defrost water is caught. if it is blocked - usually with ice - clear it with hot water and make sure the water drains freely. takes some patience and maybe several attempts

Posted on Jul 13, 2007

  • 22 Answers

SOURCE: Jenn-Air JCD2389G Side by Side... Problem: Leak

very common blocked drain to cure unplug appliance defrost then remuve bottom panel freezer side you will find a silver tray with a drain chnnel unblock the hole that should cure it

Posted on Nov 13, 2008

  • 4 Answers

SOURCE: side by side leaks out front door on freezer side

try checking the tube that water drains out , it could be plugged with crumbs or old partials of food and causing the problem, This has happened with my fridge at one time , affecting the defrost cycle of the freezer and dripping water out of the door, The tube was located under the crisper in the back of the inside of my fridge, Hope this solves your problem

Posted on Apr 19, 2009

  • 245 Answers

SOURCE: noise vibration

if you take the back panel of the freezer out you can get to the condenser fan they do have a habit of going bad and actually having the fan and shaft move forward on them usually when you start hearing the noise it is not long before it goes out completely.

Posted on May 15, 2009

  • 4793 Answers

SOURCE: Kenmore side by side. Noticed water dripping out

please do not use hot water.........only clean drain hole with copper wire with very small cloth on
end.sounds like you left door open? adjust feet to allow door to close itself..if left ajar.
fully defrost.clean drain hole.adjust feet. switch on ...
this freezer works best full....

Posted on Feb 06, 2010

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