Question about Canon PIXMA MP830 All-In-One InkJet Printer

2 Answers

Document in ADF error, however there are no

The LCD screen says that the error is there are documents in ADF, so nothing prints. However there are no documents in the ADF and Ive checked for jams or paper that might be caught.

Posted by on

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 3 Answers

Hp 5610 all-in one printer will feed document through adf but keep repeating error message 'reload document and press ok to continue,' what could be wrong.

Posted on Jun 20, 2013

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

I'm having the very same problem. No paper was ever stuck and the first time I tried to scan a document by laying it on the glass, not even through the feeder and it did this, and just like with you now it won't even print. Apparently this happens a Lot. I sure wish I would have seen these issues before I bought it! I wish I could help you out, but at least you know you're not alone.

Posted on Aug 19, 2010

  • anonymous33 Oct 17, 2010

    I, too, am having the same issue just two weeks after I purchased this item! Very upset because I have a report that needs to be printed out but cannot do it! If you're reading this, please do not buy this printer...waste of money. Plus it's large and bulky.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Fi-6130z fujitsu scanner jamming repeatedly


Hello Meg,
To troubleshoot your scanner issue, yuo are advised to perform the steps provided below:
1.Remove all documents from the ADF paper chute.
2.Open the ADF while pressing down the ADF open lever. If your has the imprinter option attached, please open the imprinter and then open the ADF.
3.Remove the jammed papers from the ADF.
4.Close the ADF pushing the center part of the ADF carefully.
If document jams occur frequently, then please check the followings:
1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is resolved.
5. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values, replace Pick roller or Brake roller see if the error is resolved.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
ScanCare

Nov 26, 2013 | Fujitsu Fi6130z Sheetfed Scanner

1 Answer

Document in ADF


None of these worked for me. Here is my FIX:
Open the part containing the rollers. You can see a white plastic part which stop the documents feeded into the adf. Lower this part and insert a page into the adf just a bit further than where it would have stopped from that white stopper. This forces the machine to feed the document and clears the error right away. You only have to do this once and from then mine worked fine.

Jan 25, 2012 | Canon Pixma MX410 All-In-One Printer

3 Answers

PIXMA MX330 Error message "Document in


Hello,
The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
Chris

Aug 18, 2011 | Canon Office Equipment & Supplies

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Canon MX330 - trying to use ADF. No doc inside on


Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Sep 11, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

When scanning document stops halfway through ADF


Have you tried lowering the resolution of the scanned document?

Nov 04, 2008 | Canon PIXMA MP780 All-In-One InkJet...

Not finding what you are looking for?
Canon PIXMA MP830 All-In-One InkJet Printer Logo

885 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1985 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...