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GE profile side by side is freezing fresh food and not cooling items on top 2 shelves

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Ge profile side by side is freezing fresh food and not cooling items on the top 2 shelves

Posted on May 02, 2010

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Posted on Jan 02, 2017

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I have a GE Profile model # TPX2451YEBS side by side fridge. Both sides are not cold on upper part. The food in fridge on top 2 shelves and door shelves is just cool. The frozen food in door...


Sorry to hear about your problem.

Sounds like you have a defrost issue. Hence your unit is not defrosting. All of this apply's if your freezer side has ice . If not. you have other issues, this does sound funny, but this is why your refrigerator side is warm, or not cooling.

Here is a list of some things that can go wrong.
1. Defective heat coil
2. Defective defrost timer
3. Defective defrost sensor
4. Defective Fan
5. Defective compartment inlet damper (on some models)

You should call a service company to resolve your issue.

Since I tried to help you, Please help me and Rate/Vote on the response. Thanks

Jan 02, 2011 | GE 23.1 Cu. Ft. Side-by-Side Refrigerator...

1 Answer

The upper portion of the freezer turns off, causing the ice to melt. And the cooler side bottom drawer turns into a freezer. I can't figure out what's going on.


You have a frost blocked evaporator. Translation: The cooling coils, located behind the back wall inside the freezer section, have plugged up with frost (usually caused by a burnt out defrost heater, located at the bottom of these coils) which prevents the cold air from circulating inside the freezer, and into the top of the fresh foods section. At the same time, this blocked air flow allows very cold air at the bottom of the freezer section to migrate back into the bottom of the fresh foods section, and thus freeze item in the bottom bins of the refrigerator. Unload the freezer, take the shelves out and remove the back panel. Melt the frost with a hair blower, and change out the heater at the bottom.

Jul 08, 2010 | GE GSS25SGMBS Side by Side Refrigerator

1 Answer

My GE Model PSS25MGNAWW Artica Profile Refridgerator has begun freezing the contents of the bottom Sealed Pan and Fresh Produce Drawers. Put setting up to 2 and Chill Dial to Cold (left) but temp is stayng...


Freezing in cripsersG.E artica:

Models Affected: All 23 25 27 and 29 cubic foot electronic side-by-side refrigerator units with plastic Liners manufactured in 2001 or later. This includes all Profile- (Arctica and Eterna") models Consumers have called with reports of freezing in the Vegetable (middle) pan or the CustomCool M (bottom) pan , frozen water tank or frozen water filter.Freezing in the pans , a frozen water tank or a frozen water filter is caused by excessive airflow from the vents in the tower.


To eliminate these freezing issues , install kit WR49X10045. Follow the instructions included in the kit.






Damper door broken G.E artica:

Affects all 2001 models produced with "M" as the eight letters in the model i.e.: PSS25SGM with serial date code LA4 , MA4 , RA4 , SA4 , TA4 , VA4 , ZA4 & AD4. Freezing happens when damper door breaks leaving the unit with no control over the very cold air entering fresh food compartment from the freezer.

Replace damper door assy , with new damper door kit WR17X11508.

To verify the damper door is broken , remove the light shield and rear light bulb from the top of the refrigerator. Enter the factory diagnostic mode by pushing all four temperature control buttons at the same time. Perform damper motor test (FZ 1 , FF 0). Press any other button i.e. Custom cool or filter reset to start damper test cycle. Shine flashlight through right hand side opening of light assembly to view movement of damper door. To exit test mode (FZ 1 , FF 6). lf damper door assembly needs to be replaced , pull top two shelves out 2 ". Pull rear tower assembly slightly forward with both hands, move to the left and the right to expose the two screws that secure the duct assembly , also remove both screws that secure the duct to the ceiling. Replace with new damper motor assembly WR17X11508.

Dec 07, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

We have a ge side by side and the refrigerator is freesing stuff. the model number is GSS25X SNA BS


Is it all areas of the fresh food side that are freezing your items, or is it the drawer area?

There is a direct connection (on my GE side-by-side, at least) between the freezer compartment and the drawers in the fresh food compartment. The size of the connection is controlled with a wheel or a slider. This could contribute to freezing in that area of the fresh food compartment.

Otherwise, it could be the temp sensor(s) in the fresh food compartment. If the computer thinks the temp is too high in the fresh food compartment, it will continue to cool.

It could be a problem with the motorized door that connects the freezer compartment to the fresh food compartment, located at the top of the dividing wall between the compartment. That door should close when the temp in the fresh food compartment is cold enough. If that door mechanism has failed, is disconnected, or otherwise blocked in the open position, cold air from the freezer compartment will continue to circulate into the fresh food compartment.

Jul 29, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

The coils on my ge gss22wgpd bb side by side keep freezing up . IU can defrost them manually and the freezer and fridge work fine again.


This has happened in my GE side-by-side (model GSS20IEMDWW). For me, the problem was caused by a faulty temp sensor in the fresh food side. That sensor never signalled the computer that the temp in the fresh food side was cool enough, so the compressor ran constantly.

Since the compressor was running constantly, the evaporator coils (back wall of the freezer compartment) eventually iced over (took about a week). Since the fan that draws air over the evaporator coils could no longer move any air (due to the icing), the temperature in the fresh food side continued to climb. (The fresh food side is chilled through a hole with a motorized door at the top of the dividing wall, so if no air is moving in the freezer compartment, temps in the fresh food compartment climb.)

I replaced the temp sensor in the fresh food side and solved the problem for a while. About six months later I had the same problem again, so I replaced both temp sensors in the freezer compartment - which solved the problem again. (My fridge is about seven years old.)

If you are going to replace any of the temp sensors, replace them all under the principle of "if one failed, the rest will soon fail too".

This site has schematics of various appliances, including the model number you provided...
http://www.partselect.com/AdvancedModelSearch.aspx?ModelNum=GSS22WGPDBB&mfgModelNum=&fkMfgID=2

Your model appears very similar to mine - in the "Fresh Food Shelves" section of the above site, the sensor is diagram number 242. In the "Freezer Section", the sensors are diagram number 241 and 243.

Jul 28, 2009 | GE Refrigerators

1 Answer

Item in fridge freeze at the bottom, but barely cool at the top


has the cold air circ fan stopped or jammed? this will allow the cold air to drop to the bottom and not circulate.

Mar 16, 2009 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

GE Profile Side by Side is getting too cold on the fridge side.


the dampener door in the fresh food is more then likely broke . allowing air in to the fresh food.

Jun 06, 2017 | GE PSS25NGNBB Side by Side Refrigerator

1 Answer

Temp control on high food not freezing


Look for snowy frost build up on the inside rear freezer panel. If there is snow, your self defrost system is not working. 90% chance your defrost heaters are burned out (will sow open with multimeter set for continuity, Rx10, Rx100, etc...) If the heater is good check the defrost termination thermostat at the top of the evaporator (cooling coil) it is clipped to the top. About the size of 15 quarters stacked up.. two wires coming out of it. It will only show closed if it is below around 20 degrees. If neither of them is bad, replace the defrost timer. It is in the top of the fresh food section by the control dials.

Dec 15, 2008 | GE Profile 26.6 cu. ft. Side-by-Side...

2 Answers

Everything freezing in vegetable and Custom Cool compartment


you have a temp setting above those shelves left side has a porkshop and left side has a carrot i belive set to to the left side to vegies and see if it helps if still all freezes the you have a broken damper on top that letts air in when it does not needed

Sep 26, 2008 | GE Profile PSW26P Stainless Steel Side by...

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