Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Top portion of ice box really warm

The freezer works just fine, the top portion is not cold at all, right door with the flap is really hot to the touch. We have turned the gage at the top of ice box all the way to 7 and have left the door closted for 3 hours and no difference

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  • Chasesail May 11, 2010

    If it's a french door model, the lights are staying on.

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  • Kenmore Master
  • 5,568 Answers

The freezer gets first dibs on chilled air and there is a fan that should circulate a portion of it into the refrigerator cabinet and I suspect this has failed.
Check the fridge carefully for any vents in the back of the cabinet. When the compressor is running, you should have some noticeable (chilled) air movement from these, especially if you wet your fingers and hold them in front of these vents. If you sense no air movement, the fan has stopped.
To locate the fan and the access to it, try entering your make and model on the Sears Parts Dept. page linked below. They maintain many thousands of line drawing illustrations of all makes and models. If you find yours, you should be able to discern whether this is a DIY job or not.
Good luck-
Sears Parts

Posted on May 02, 2010

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