Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Strip encoder 7410 hp all in one printer

First the computer displayed an error on the camra card. Easter and had a full camera card. I took it out several times and the last time I accidentely put it in the wrong slot, it fell into the printer.We finally found it in the bottem of printer, while trying to recover it my son broke the encoder strip on the end. We taped it but we got carriage jam. We then went to computer and followed instruction to hold down the # and 3 key. We did that now when the printer comes on it only stays for a few seconds. The carriage doesn't move and smoke comes out from behind it. We took it to a repair place, they wanted $80.00 to send it somewhere and more if they could or couldn't fix it. Several hundred dollars. My husband bought a new hp 1780. How can I do a home repair on the 7410? I found strip encoders for it on the internet. What is behind the carriage that would make it smoke. I also noticd a small square hole in the encoder, on the right side where the carriage rests when not in use. My email is dkhoppes@yahoo.com Is there a repair manuel for these. It isn't very old and we paid around $500.00 for it.

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Not sure about the smoking thing...to replace the encoder strip will require fairly extensive disassembly. There are no repair manuals available for any of HP's Inkjet machines because all repairs or replacements are depot repairs (u send them in). We service all of their machines. We have an extensive used part inventory where we are able to fix most all of their inkjet line. If you were to bring this machine in to our shop, the repair would cost you $65 if its only replacing the encoder strip.

Inkworks
866-381-0541

Posted on May 21, 2008

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$30 shipped out priority mail. Send funds to paypal account inkworksinc@charter.net. Please provide mailing address when making payment.

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What you describe is typically caused by ink aerosol building up on the encoder strip, a thin band of plastic that the printer uses to keep track of its location.

You can gently clean the encoder strip as shown at HP's website here. Be sure to heed to cautions and notes. Do not use any solvents other than water and be gentle to avoid damaging the encoder.

Regards,
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Why would you want to remove the encoder strip? The strip can be carefully cleaned in place by following the instructions here.

If you really want to remove the strip (not recommended) open the lid (with the power on). Wait for the printer noises to stop, then carefully move the carriage (with the print cartridges in it) to the left. Unplug the printer power.

The encoder is held on a metal tang at the right side and a spring on the left side. Carefully grasp the encoder near the right side and pull it to the right so it can be dislodged from the tang on the right. You will need to bend the encoder slightly to unhook the end. Once it has been loosened form the right you can then release the left tang and carefully remove the encoder.

When reinstalling the encoder reverse these steps. First thread it properly through the sensor on the back of the carriage, then connect the left end to the spring, then connect the right side.

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If your machines are like other 7310's and 7410's that we have serviced, the inside of it is probably coated in ink spray. Over time this spray will build up on the encoder strip and cause print image defects. You can just clean the encoder strip for a temporary fix but I would have in completely torn down to the metal frame and cleaned good. We charge $85 for this type of cleaning which cures what ails most of this line of printers.

Inkworks
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