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I contacted this web site on 3-21-08 about a sony Giga Pocket problem. I gave all the error codes and descriptions and what I had done to try and solve the problem. This information was included in this box and further down this site I gave my credit card info. As yet I have heard nothing, WHAT HAPPENED? n9jov@aol.com Thanks Roger

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  • HISHOOTER Mar 25, 2008

    I thought I purchased the Premium Assistance plan.

    Roger

  • Patrick Michaels
    Patrick Michaels May 11, 2010

    well...did you purchase some chat time or a premium solution?

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Posted on Mar 25, 2008

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Hi Ryan,

Sorry to hear about your troubles, but I think I have something that can help you:

1. Don't shoot me, but if you haven't already, go to this link and download the package. You don't need the Giga Pocket update (is useless so I assume that is where you are having problems) BUT the MPEG encoder drivers are necessary.

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