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CANT LOG IN WENT TO FORGOT USER NAME AND PASSWORD 2 WEEKS AGO AND TRYD AGAIN TODAY AND STILL NO EMAIL BACK ?

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With regard to this, you can chat with an eBay rep using the link below:

http://pages.ebay.com/help/basics/n-livehelpemail.html

They will ask you to provide registration information to check your account. They will send you the reset password email.

Or you can do the following:

Add this email address in your personal email contact list or address book or safe sender list: aw-confirm@ebay.com

1. Please go to www.ebay.com and then please click the Site Map link located on the upper right hand corner of the page.
2. Then please scroll down and click the Forgot Your Password link under My Account.
You will need to enter your user id, if you forgot your user id, you can use the forgot user id link below.
3. You will be asked to answer some questions, if you answered two of the 4 correctly, you will receive an email to reset your password.
If you will not be able to answer 2 out of the 4 questions you can also identify your identity by phone, please click the link "Here's another way you can confirm your identity" under the continue button.
You will then see the Confirm your identity to reset password page, you will be asked to select the phone number or you can enter a new number instead.
You can then choose Call me now or Call me in two minutes (if you are using a dial up connection).


Hope this helps! :)

Posted on May 02, 2010

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