Question about Dell Dimension 4600 PC Desktop

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Roxio media manager keeps on and on trying to install - I cannot stop it with cancel. I have Blackberry software on my desktop which has roxio. I am a basic user so instructions must be clear, precise an not with technical jargon. Thanks

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Hi David.

I would guess that the software is ALREADY INSTALLED on you computer, but got corrupted.
With that said, you'll have to remove it and then reinstall it.
To do so:

  1. Click on Start -> Control Panel.
  2. Go to Programs and Features (Windows Vista or 7) or to Add/Remove Programs (Windows XP or 2000).
  3. Locate and select (click on) Roxio's software on the list. If ytou can't find it, locate and select the blackberry software instead.
  4. Click on the Remove button.
  5. Follow the on-screen wizard to remove the software.
  6. Restart your computer.
  7. Reinstall the software you've just uninstalled, using its original CD/source.
Feel free to consult me if you have any further questions...

Good luck!
Pelu.

Posted on May 01, 2010

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