Question about HP Officejet 4215v All-in-One Printer

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Hp director wont open

I can print without problems but I cant open the hp director to start scan. i have reinstalled software a couple of times.

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  • kkpat Mar 25, 2008

    if using exlorer 7 you need to download fix from hp website for hp director to work.

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Ok..you'll need to remove the old software entirely, and go here for new drivers, etc(Use the HP icon when you get there)

Posted on Mar 25, 2008

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1 Answer

Hp1350 wont scan press scan button on/resume light blinks buzzing for a few seconds and nothing else.


Did you try print any document just to make sure that printer is connected properly to the computer. If it is printing than try to scan from computer , i mean there must be a icon in your computer "Hp Director", open that and click on scan document. if that doesnt work, than click on start, got to run and than type "stimon.exe" than hit enter from keyboard. Nothing will happen , just screen will flash for a second, than try to scan. if it doesnt work than you have to unistall and reinstall the software

Aug 07, 2009 | HP Office Equipment & Supplies

1 Answer

Pc locks up after using scan on hp director


Uninstall all of the all-in-one software. Go to www.hp.com and search for your model and download (free) the latest software and reinstall.

Jun 01, 2009 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Can't open Hp director


Hi,

I read ur problem.This problem with HP director occurs if you are running Internet version (7.0).If u have difficulties knowing your Internet version, pls do the things mentioned below.

1.Open internet explorer->click help->then click on "about internet explorer".---There you will see the version of your browser.

SOLUTION.
If see an hour glass appearing and disappearing without displaying the HP director window after clicking on HP director, You got the following solutions.

Solution 1.

1.Double click HP director icon.
2.Then Press Alt + space key together.
Result:YOU will see a small pop menu appearing on the desktop screen.
3.Click on "minimize" on that pop up screen.
Result:Now u will see a tab on the taskbar.
4.Right click the tab(hp director),then click restore...Now you will see your HP director window.
Note: Above solution should be performed while trying to open HP director.(ie) You should try this every time if u want to open HP director.To go for full time resolution,then try solution 2.

SOLUTION 2:

1.Open "www.HP.com"
2.Select "software and driver downloads"
3.Type your product name in the "for product text box",then hit enter.{(eg) if u type 7410 for office 7410,then u have to select the exact model in the next window}
4.Select the operating system.(if u dont see a option to select operating sys, there u will see "software and driver downloads"
5.In the next page, you will see a list call "Updates" you have to download a update which says "
Critical update to resolve an issue with HP Director after installing Internet Explorer "
6.After downloading the update, run the file and thentry to open HP director it will open the director window.
This will work.I assure u total problem resolution

Regards
Chittaranjan

Dec 25, 2008 | HP Scanjet 3570 Flatbed Scanner

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


It wont work with xp, it will only work with windows 2000 and lower

Nov 28, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


Hi...
- Actually there are two kinds of CD of the printer, one is the Basic driver CD, wherein you can do basic printing and scanning and the other one is the Full Feature drvier CD, wherein all hp printer software is in including the hp director... maybe you only have a basic driver... i'll give you this site to download the driver of the Full feature software.. this is free. you can also place your order here if you really want a CD... but this download software is equivalent with the content of the CD...

- http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&lang=en&cc=us

- select your operating system becuase you did not specified your OS.
- then under driver options select the full feature software driver for your printer
- then next page.. do not select install now or download only because it takes time to perform the process just select file name then select run to start the download

Nov 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Hp Director


ok if you cant lauch the hp directory and cant scan well it could be a software problem or you pc not reconizing it are you able to open it in the start menu if it not in the start menu and cant open then go to hewiit packard website it helped me but it sounds like you software is not installed or its getting bloked by something in the computer were you able to open it before or is it just this time if so the did you install something before that or what were you doing whhen this happened it could be alot causing it check thje device manager in the sutem under hardware make sure you dont have any conflicts and check the printer in the control panel to see if it is listed make sure it is plugged in all the way use a differnt usb cab le or slot like i said it could be alot of things causin it restart you pc then check if no go contact hp for support

Apr 14, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Can't open HP Director


You say it works with XP, so I assume it doesn't work with Vista? If that's the case you can download the newest Vista drivers HERE.

Hope that helps...

Geno

Mar 25, 2008 | HP Officejet 4215v All-in-One Printer

7 Answers

HP PSC 1210 all-in-one Director does not work with VISTA


I've been fighting the same. Did some hunting on the HP and MS web sites. Found a "work around". Not what I wanted but at least I can scan. I think HP Director is gone for Vista users. :(

Scanning with Windows Photo Gallery
1. Click the Start ( ) icon.
2. Click All Programs .
3. Click Windows Photo Gallery .
4. Click File and then click Import From Scanner or Camera .
5. Click Import .
6. Click Scan .

Jan 16, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Scanner/Director problems since installing new ink cartridge


http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=45391&lc=en&cc=us&dlc=&product=90764

Dec 28, 2007 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

The printer will not scann to the computer


Are you able to print? I suspect so. If not your probably looking at a bad cable or corrupt windows drivers.

The director software uses it's own system to talk to the printer via scan / fax though printing is controlled by windows itself. Since scan and fax are the same function to the printer, essentially i would start by re-installing the director software.

1. Remove it via add/remove programs, don't reinstall over. It may work but you'll likely just waste time, you want all it's files gone and replaced with new ones.

2. If that has no effect remove the printer from Control Panel > Printers. Also remove the scanner device from Control Panel > System > Hardware > Device Manager >

3. Reboot, windows doesn't really remove things till you shut it off.

4. Install the director software again, hook up the printer when asked.

Again:

If you can print at all communciation with the device is perfectly fine from a hardware perspective.

If you can fax without the computer then your scanner and such is fine from a hardwware perspective.

So your problem is simple software, either windows devices install or hp director. Both simple to remove and re-input.

It's very

Nov 09, 2007 | HP Photosmart 2710 All-In-One InkJet...

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