Question about Voyetra Turtle Beach Ear Force X1 Headset

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My Turtle beach right "ear ****" connection broke

II have a Turtle Beach X1 Gaming Headset and it fell off of my TV and the part that connects the Right Speaker and the part that makes it extend, the big probleme is that it dangles if not held by anything. I also tried to use hot glue but it does not hold.
Here are links to pictures of it after its been hot glues

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Posted on Jan 02, 2017

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SOURCE: my turtle beach x1 headset

Do you have your play n' charge kit plugged in? if so, then thats what is causing the buzzing sound

Posted on Feb 08, 2009

  • 63 Answers

SOURCE: how do i fix echo in the x1 turtle beach

That's probably a bad chat/controller cable. A new chat/controller ("puck") cable should fix it.
Also, make sure you have the Dashboard > Live > Voice settings at "Play Through Headset" not Play Through Both.

Posted on Feb 24, 2010

  • 63 Answers

SOURCE: my turtle beach x1 mic doesnt work when i speak

What happens if you try using your X1 with a PC? The X1's green plug goes to the green Line Out (or Front) jack on your PC, while the X1's pink plug goes to the pink Microphone jack on your PC. If the X1 mic works with your PC, then the problem is the chat/controller cable and replacing it should fix the problem. If the mic doesn't work, then the headset will need to be replaced. Turtle Beach should be able to do that for you...

Posted on Feb 24, 2010

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SOURCE: My turtle beach x1 wont turn on?

The green light (or red if it's muted) should glow on when you plug in the USB. If it doesn't, it means there's a problem with the power feed to your X1 and you should contact Turtle Beach tech support to get it fixed.

Posted on Mar 11, 2010

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SOURCE: Turtle beach x1 mic

I found this on the Turtle Beach website:
This test is to find out if your "Talkback Cable" has failed or the "X1 Mic". It is for the PC only not for the Mac. If it works with the PC but not with the Xbox, then your Mic is good but you need to replace the Talkback Cable.

First, make sure the X1 mic mute switch on the amplifier is turned on. Switch it back
and forth to clear out anything that might have built up on the contacts. If that's
not the problem, then try the X1 mic with your PC to see if the level is OK.
If the X1 does not work on your PC then replacing the 'Puck' will not fix the problem.

Make sure that you do not leave the 'Puck' connected while connecting to PC.

1) Take the pink plug from the X1 and plug it into the pink jack (Microphone input)
on your PC's soundcard.

2) Take the green plug from the X1 and plug it into the green jack (Front L/R Out or
Line Out) on your PC's soundcard.

3) Take the USB plug from the X1 and insert it into a USB port on the PC (not a USB hub)

4) In the soundcard's control software, enable the Microphone for playback.
In the Microphone > Advanced settings, enable the Microphone Boost.

5) Adjust the volume for the Microphone to about half-way up.

6) Adjust the overall playback volume to about half-way up.

7) Put on the headset. Make sure the Mute switch on the X1 amp box is not set to Mute
(the LED should be green).

Now speak into the microphone. Do you hear your voice in the headphones? If so, the
mic works and your X1 headphones should be OK. If you still cannot get the X1 mic to
work over Xbox Live, then you need to take a closer look at Dashboard settings and
other connections, or check the integrity of your X1-Xbox Controller Cable.


In order to enable the chat make sure that the Mute button in the Off position.
If it is on the ON position the Mic will not work.

Red = Muted
Green = UN-Muted


To find out if the Xbox Controller Cable 'Puck' has failed, you may also try the 'stock'
cable that came with the Xbox. If the original Xbox cable is working, you know you have
a cable that has failed.

Since these cables have to be lightweight so that they do not "weigh you down" while
playing, caution should be exercised not to pull them or get them caught under furniture

Here is a video showing how to test the mic with your PC in Windows XP:

Posted on Mar 11, 2010

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Related Questions:

1 Answer

I can only hear out of on side of my turtle beach headset

Connect the headset to your PC and listen to some music (green plug & USB). If the sound plays out of both ears, then the headset is fine.
Why don't you contact Turtle Beach directly for help?

Jul 10, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

2 Answers

My turtle beach only plays sound from one ear, its the XLC by the way

Plug in the green and USB jacks to your PC and listen to some music. If both speakers work, then there's nothing wrong with the headset. Contact TB directly if you need help finding out what's wrong with your setup.

May 01, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

My turtle beach x1 mic will not work

Have you tried using your X1 on your PC? Try connecting your X1 to a PC and speak into the X1 mic. Can you hear yourself in the headset? If yes, then the X1 mic and headset are OK but you need a new chat-controller cable. If not, then you should contact Turtle Beach about it ---

Oct 26, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

My turtle beach ear force x1 headset does not allow me to hear me teammates while I'm playing halo 3.

You need to purchase a new talkback cable or contact Turtle Beach support about getting one under warranty if your headset is new.

Dec 17, 2008 | Voyetra Turtle Beach Ear Force X1 Headset

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