Question about HP Photosmart C6380 All-In-One InkJet Printer

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0xc19a0023 ink system failure on hp 6380. Cannot access suggested fix. Have tried some but no numbers to access. Need to purge air . Any solution using buttons on machine?

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Hi there you can try this may work,
Can only but have a go.
Solution one: Reset the product
1. Without turning off the product, disconnect the USB cable from the rear of the product.
1. Remove the cartridges from the product.
2. Wait for the 'Insert Cartridges ' message to display on the control panel.
3. Disconnect the power cord from the back of the product.
4. Wait 60 seconds.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
6. Reinsert the cartridges, and then close any open doors on the product.
7. If you receive a prompt to print a calibration page, do so.
8. Reconnect the USB cable to the rear of the product, and then try printing again.
9. If you have completed all the steps listed above and are still experiencing a problem, you need to service the product.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on May 02, 2010

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Hp B110a this printer showed an error ink system Failure 0xc19a0023. How do i fix it tel me please please. ????


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Ink system failure and can no longer print refer to printer documentation error oxc18a010l turn printer off then on. we tryed this and nothing happens would like to know if anyone in the 06877 area will...


Hello,

You should be able to clear the error yourself. The 'ink system failure' error is caused by air in the ink feed tubes, this happens if you let the ink in a cartridge run all the way out or if you use poorly filled refill cartridges that have air bubbles. You will need to purge the ink feed tubes to clear the error. We have an article posted on our web site at http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/ that will walk you thru the procedure to perform the purge on the ink tubes. It takes about 10 minutes to do.

I hope this helps, if so please rate our solution.

Buddy
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Hello,

The 'ink system failure' is caused by air in the ink feed tubes. This problem caused by either a poorly refilled ink cartridge or by fully using all of the ink in the cartridge and then the unit sucks up air instead of ink. You will need to purge the air from the ink lines to clear the error. We have a step by step guide posted in an article on our web site at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/ The purge will take about 5 -10 minutes to perform and sould get you back printing.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
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1 Answer

Hp 6380 error message 0xc19a0023


Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400
HP Photosmart C6380 and others



Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 21, 2010 | HP Photosmart C6380 All-In-One InkJet...

3 Answers

Ink system fail. any idea how to solve?


Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide to purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com , click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Jan 07, 2010 | HP Photosmart C7280 Laser Printer

2 Answers

HP Photosmart C6380 - 0xc19a0023


This problem is impossible to troubleshoot by just typing in this little box. HP support has documentation on this problem for your model:

HP C6380 Ink System Failure

I hope this helps!

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1 Answer

Photosmart hp 3310xi - ink failure???


  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Re-Install the ink cartridges when prompted.


If this doesnt work then apparently the controller for the inkjets is bad. you would be best served to take it back under warranty or replace the printer.

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1 Answer

Photosmart hp 3310xi - ink failure???


Perform the steps given in the below webpage and if the issue persists then contact HP.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00551397&cc=in&lc=en&dlc=en&product=439491#top

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5 Answers

Ink system failure


Turning the printer on and off will not solve your problem. If you get ink system failure you most likely have air in your ink system. This will happen after months of use -every ink cartridge you reload and purge will have a little bit of air trapped in it and over time it must add up. You have to do a system reset which causes your printer to start over and do a full purge of ink through your system. This is what happens when you do your first ink system set up when you open install new ink cartridges. To do a ink system reset you must first:

1. After your printer gives you a ink system failure you will need to press and hold down ok and cancel at the same time and then press the start button once. (make sure you hold the cancel and ok down until the system shuts down and then release).

2.Now (Again) hold the cancel and ok Button down and and press the on button again -making sure to keep holding down the cancel and ok until it shuts itself down again. It will seem like it is starting up again up will then just shut off. Now once it has shut off for the second time (It is VERY important that you have a new set of ink cartridges installed before turning on the system for the second time) This is because it will do a full ink purge and rid the trapped air in the system. If you have old ink in it or almost empty it will most likely not purge enough. A new set of ink works best- You can go back to your old ink after if you like and keep the "new" set for back up when the system fails again down the road (it will fail again -this is poor designing by HP).

3.Now once you have shut down the system and loaded a fresh set of ink (all 6 of the ink cartriges) you can now press the on button (at this time you should get a reset code the come on first and the printer will run its purging of the air and new ink.

4. You might have to do this more then once to rid all the air out of the system-keep trying and after 2 -3 times it will stop giving you the ink failure. I have fixed my printer many times by this fix for many years.

Good Luck!

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