Question about HP PSC 2410 All-In-One InkJet Printer

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Unexpected Error (1001) with HP Printer Utilities (Clean, test...

HP PSC 2410 printer: Running Max OS 10.4.11. When I try to clear the print heads using the print utility, I get the error ''An unexpected error has occurred. (1001) Cleaning the printer could not be completed. I can still print to the printer. Same error for calibrate, test, or diagnostic.

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  • houssaye May 01, 2010

    Close... On the hp psc 2410 it is the 3 and - keys. There is no + key on the keyboard. This works...

    Thanks!


  • houssaye May 02, 2010

    Worked--with minor exception of use of 3 and - key vice 3 and + key. Solution was in the right direction that allowed me to fix the problem.

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  • HP Master
  • 2,923 Answers

The error has something to do with the cartridge as well.

1. Unplug the power cord from the all-in-one.
2. Press and hold the plus (+) and 3, while unplugging the power cord.
3. While still holding the buttons down, plug the power cord back in. Release the buttons after the all-in-one starts up.

Let me know if these steps will help.

Thank you and good luck!


Posted on May 01, 2010

  • Melvin Ramos
    Melvin Ramos May 01, 2010

    Thanks for the update.




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