How to make my video supported?

Hello,

Main page: all support for the Sansa Fuze is on this site:
http://kb.sandisk.com/app/answers/detail/a_id/3249/session/L3NpZC94YzhjNkIqag%3D%3D/sno/0

Next page shows the files format for video (and music) to put onto the player:
http://kb.sandisk.com/app/answers/detail/a_id/29

Loading videos and photos from computer to the Fuze:
[How to obtain and use Sansa Media Converter]
http://kb.sandisk.com/app/answers/detail/a_id/101/related/1

Sansa Media Converter supported files on your computer:
http://kb.sandisk.com/app/answers/detail/a_id/32/related/1

Hi There !!!

If you want to add videos into MP3 player. I would say you have to have the Sansa Media Converter (SMC) to be installed in the computer.

For your kind information, the file format supported are : ASF, AVI, DAT, DivX(ver 6.0), DVR-MS, MOV, MP4, MPEG 1, QT, WMV, and 3gp/3gpp2

You can download the media converter at this website: Good Luck, I hope this helped. Please rate me, Thank You
http://www.megaupload.com/?d=CQ6136WO

Start the sansa updater, set sansa to recovery mode plug into computer. unplug when told sansa should restart (Lock sansa press and hold rec and menu until recovery begins)

Also you can Try
Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....

if u converted it to a different format sometime he programe u use to do so causes this

maybe u can try this one to slove your video problems.
or more help from

http://kb.sandisk.com/app/answers/list/

Here's my method for getting videos to my player (same model), which should work with yours:

what you'll want to do first, is to download "Free Download Manager" from their main site at
http://www.freedownloadmanager.org

then head for the download page, which will have two versions: a full version and a 'lite' version that you can download plug-ins for.
(if you download the Lite version you'll have to get the video conversion plug-in as well.)

You'll also want to check out the tutorials too.
here's a link for downloading/converting videos tutorial: http://freedownloadmanager.org/youtube.htm

On a side note, my preferences for converting vids is : FLV to AVI, 800x600 resolution, at Very High Quality. Works for me, it should work for you.

Hope this helps you enjoy your player even more!

why can't you play video's on your sansa

Sansa Media Converter must be used to put any video on the Sansa Fuze. Its freeware so just type in http://mp3support.sandisk.com/sansa/SMC for the free download.