Follow these steps for the Windows 7 operating system.
introduced HP Solution Center to replace HP Director in 2005. HP
Director is not compatible with Windows 7. If you were using HP Director
with your printer and then upgraded to Windows 7, the information in
this section can help you.
Do I have HP Solution Center on my computer?
Solution Center is part of a full-feature installation of the printer
software. It does not install with a Basic driver installation. Also,
you might have excluded the program if you performed a custom
Check whether HP Solution Center displays in the list of installed programs: On the Windows taskbar, click the Windows icon (
), click All Programs
, and then click the HP
HP Solution Center
icon is blue (
If the HP Solution Center
icon is blue, you have an older version of HP Solution Center. Go to
the following "How do I get HP Solution Center?" section in this
document to download the latest version.
To scan a document using Windows Fax and Scan in Windows7, follow these steps:
Click the Windows icon (
), click All Programs
, and then click Windows Fax and Scan
Click New Scan
Make any desired setting changes, and then click Scan
Get the full printer driver:
HP offers the most current software available for your printer as a free download. HP Solution Center is part of the Full Feature Software and Drivers
download. Follow these steps to check whether this option is available
for your printer, download it, and then reinstall the software and
Disconnect the USB cable from both the product and the computer (if you already connected it).
Turn the product on.
Open a new window to browse to the Get Software and Drivers
Get Software and Drivers
, and then click Open in New Window
If prompted, type your product number, and then click Next
. You might also need to click your model in a list of similar products.
Select your operating system, and then click Next
Click the Plus sign (
) next to Driver
, and then click the driver that you want to download. If you need help deciding, see the information in the previous table.
Click More Info
, and then read through the minimum system requirements and additional instructions. You can also click View directions
) for complete download instructions.
. This option allows you to install the software at any time after the download completes.
, and then browse to the location on your computer where you want to save the file.
. The software downloads to your computer.
Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.
Browse to where you saved the file, and then double-click the file to start the installation.
Follow the on-screen instructions to complete the installation.