Question about SanDisk Sansa e250 MP3 Player

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My sansa e250r mp3 player keeps freezing on the refresh database screen. I can't do anything. What can i do?

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Hello,

You could try, resetting the e200 series player as told in next link:
http://kb.sandisk.com/app/answers/detail/a_id/189

If that won't help, updating the player should be performed.
In next page is showed how to use the Sansa Firmware Updater:
http://kb.sandisk.com/app/answers/detail/a_id/306
note:
Before updating, backup the content from the player to your computer !

If you need more help, just add a comment in this answer.

Posted on May 01, 2010

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Related Questions:

1 Answer

Sansa e270 freeze if switch on,it indicates,REFRESHING DATABASE"


Having gone over a month with no response, I assume the reset solved the problem.

Jul 08, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Refreshing database


User guide for Sansa e200R:
http://mp3support.sandisk.com/downloads/um/e200r_userguide_en.pdf


Check this link for Sansa e200 "freezing in refreshing database",
2 steps to follow up:
http://kb.sandisk.com/app/answers/detail/a_id/34/kw/e200r%20freeze/r_id/101834

1. Reset the device as described on the site of Sandisk.
http://kb.sandisk.com/app/answers/detail/a_id/189

If resetting didn't solve your problem
2. Update the firmware.
http://kb.sandisk.com/app/answers/detail/a_id/306
2.1 Use the Sansa Firmware Updater for a download of your device
with the next link:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe
2.2 Follow the instructions "update the firmware" for sansa e200 series:
http://kb.sandisk.com/app/answers/detail/a_id/306/kw/e200r%20freeze/r_id/101834

Sep 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I have a Sansa E250R MP3 player. I had the unit


some where on the device it should hve a reset button that you have to press with a pin or somthing try that

Jul 13, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa freezes refreshing database, it will no go any further.


this is kind of a b*****....what u do is only put a 2 or 3 hundred megabytes on the memory card at once.then unplug from computer and let it refresh...if this doesn't work try putting less on memory card...worked for me

Jun 06, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

Frozen while on the refresh database screen


Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.

Nov 18, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Refresh database on screen


how do you put on recovery mode?

Dec 01, 2007 | SanDisk Sansa e260 MP3 Player

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