Question about Sharp BDHP20U Blu-Ray Player

2 Answers

I am trying to update by BDHP21U - saved everything from sharps web site on a usb drive and the blue ray is saying the software isn't there. I have reformatted by drive and unzipped the folder. Anything else I might be doing wrong?

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  • Adnan Bhatti
    Adnan Bhatti May 11, 2010

    Format the USB in FAT32 not NTFS. Also use a 1GB USB if it still does not read.

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2 Answers

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  • Expert
  • 418 Answers

Usually have to have the unzipped exe file in top directory of usb drive.

Posted on May 02, 2010

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  • Sharp Master
  • 736 Answers

Also delete the folder and only have the rvp file in the top directory.

Posted on May 14, 2010

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1 Answer

Blue ray player says needs update?


Hello,

to update your player, go to the website of your player's manufacturer, (e.g, www.samsung.com, if samsung is the manufacturer of your player).

Once the site opens, go to or click software on the page, and download software update on you your PC, then burn the downloaded software into an empty disc and insert it into your player, then your player will automatically to the update from the CD.

Or, if your player has a USB, copy the downloaded software into a usb flash drive, then fix it into your player and press usb from your remote.

I hope you know how to update your player now.

Good luck.

May 21, 2010 | Element Electronics EDBCO11 Blu-Ray Player

1 Answer

BD-HP21 cannot find update on my flash drive. Formatted the flash drive twice (FAT32 & NTFS) extracted the zip file on to the hard drive and copied the update file to the flash drive. Help!


Let's start from the beginning again. Go ahead and reformat your usb device to fat 32 wiping everything. Next go to www.sharp.ca
Click on Service Support on the left and next click on downloads. Select Bluray, next and then your model number, done.

Then save the firmware directly to your usb device.

If the usb device is larger than 4GB it might not work.
If the download still does not work try formatting the usb device again this time to fat and then dowloading again.

You may need to reset the bluray player. Hold down the power button on the front of the unit until it says reset. Then put the usb device into the player before turning it back on. Press setup-->settings--->software update.

May 05, 2010 | Sharp BD-HP21U Blu-Ray Player

1 Answer

Movie won't play on my BD- hp22u


go to sharp http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

Download the lastest update 4/26/2010 you will need a USB that has been formatted wit FAT 32 to install the update on your machine. follow the instructions from the Blu ray player. Refer to your manual if you need the instructions. I've just updated my BDHP21U and it works great now.

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Bd hp210 will not play disc (sharp)


I have the same problem but I did download the updates for both my Sony and Sharp Blu Rays and Avatar played wonderfully but unfortunately a few days later both players stop playing all Blu Rays. Has anyone had the same problem?

Apr 26, 2010 | Sharp BD-HP21U Blu-Ray Player

1 Answer

Need the lastest firmware update file for a Sharp BDHP21U Blu-ray Disc Player. Can you help me?


Go to the following web page:

http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

On the left hand side of the page you will see a heading called: "FIND PRODUCT DOWNLOADS BY PRODUCT MODEL #". You will select "Blu-ray Disc players" in the first line. The second drop down does not have your model number included so choose "Model Not Listed". Then in the next line down enter your model number "BD-HP21U" and leave the last box as "ANY". Then press the Search button. The system will give you the one firmware update file that is available. You will then download that file.
The player came with a CD with software to install on your computer. Connect your player to your computer with the supplied cable and run the software to update your firmware. The program should then automatically detect the player, ask you where the update file is , and then automatically load that update to the player. Be very careful to ensure that you do not interrupt the update process. You could cause the player to lock-up and then have to go through a lot of grief to get things back to normal.

Apr 18, 2010 | Sharp AQUOS Blu-ray Disc Player

3 Answers

Will not play blu ray discs but will play ordinary dvd's


You need the firmware update. You need to download it from here...
http://www.sharpusa.com/CustomerSupport/ProductDownloads/SoftwareDownloads.aspx
and save it to a usb flash drive that is between 1-2 gigs in storage with no other files saved on to it. insert the flash drive into your blu ray player and select " software update" from the settings menu.

Jan 02, 2010 | Sharp BDHP20U Blu-Ray Player

1 Answer

I have a aquos bluray modle # HP21U 810803152


Hello, we had the same problem with District 9. If your in uk you need to go to http://www.sharpelectronics.info/Software.aspx, select the sharp bd player make e.d. BDHP21H and select download to your desktop. If you not in uk go to the sharp web site relevant to your country. Once download is complete you need to extract files (they are zipped). In our case there were three files downloded, one being directions, the 2nd the actual software update and the 3rd something th do with version numbers. Once unzipped copy and paste the file ending in .RVP only to your usb/pen drive. Now insert the usb/pen drive into the bd player and follow the set up instructions. IN the case of our bd player (which is a different make to yours) we selected set up, software update and then just followed the directions from there. But probably best you follow the instructions given by sharp on thedownload. Best of luck.

Dec 26, 2009 | Sharp AQUOS Blu-ray Disc Player

1 Answer

I can't play some blue ray dvds


You need to upgrade your units firm ware. Go to Sharps web site and see if you can download a update . Install the update into a flash drive and follow the directions from sharp.

Nov 28, 2009 | Sharp BDHP20U Blu-Ray Player

3 Answers

I can not see the movie of snow white in blu-ray a have a sharp bd-hp16u


Hello, we had the same problem with District 9. If your in uk you need to go to http://www.sharpelectronics.info/Software.aspx, select the sharp bd player make e.d. BDHP21H and select download to your desktop. If you not in uk go to the sharp web site relevant to your country. Once download is complete you need to extract files (they are zipped). In our case there were three files downloded, one being directions, the 2nd the actual software update and the 3rd something th do with version numbers. Once unzipped copy and paste the file ending in .RVP only to your usb/pen drive. Now insert the usb/pen drive into the bd player and follow the set up instructions. IN the case of our bd player (which is a different make to yours) we selected set up, software update and then just followed the directions from there. But probably best you follow the instructions given by sharp on thedownload.

Oct 18, 2009 | Sharp AQUOS Blu-ray Disc Player

1 Answer

Want to update my sharp blue ray disk player bd-hp21u - does not play current disks


To obtain the software update file, please call 1-800-BE-SHARP (23-74277). Save the update file into a USB drive.
  1. Insert the USB memory device
    with the update file into the BD
    STORAGE/SERVICE terminal on
    rear of this player.
  2. Press SETUP to display the SETUP
    MENU screen.
  3. Press arrow keys to select
    “SETTINGS”, then press ENTER.
  4. Press UP/DOWN keys to select “SOFTWARE
    UPDATE”, then ENTER.
  5. Enter the 4-digit number using 0-9.
  6. Press ENTER to start checking data
    in the USB memory device.
  7. During the data checking,
    “Checking” blinks.
  8. The current version of this unit software
    and the version of the update file on the
    USB memory device are displayed. To
    update this player software with update
    file, select “YES”, and press ENTER.
  9. If the USB memory device is not
    properly installed or the correct update
    file cannot be found on the USB
    memory device, an error message is
    displayed.Check the file on the USB memory
    device, and then reinsert the USB
    memory device correctly.
  10. Press ENTER to start updating.The screen becomes dark for a
    while until the update screen can be
    displayed. Please wait for the update
    screen to appear. Do not unplug the AC
    cord
  11. When the software is successfully
    updated, a screen is displayed
    indicating that the update process is
    completed.If the update has failed, check the file
    in the USB device and try Software
    Update again.
  12. Press POWER to turn off the player.
  13. Remove the USB memory device.

Oct 18, 2009 | Sharp BD-HP21U Blu-Ray Player

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