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When we ser up our modem/wireless router we couldn't connect the wireless laptop - so we called for assistance. Great Job - all fixed. Recently we logged on with a different laptop only to find that we do not have a secure connection. How do we stop the world connecting through our modem?

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I will give you something to try, but with out more info, (type and model of router, and operating system) it might not work.
When you set up your network (home network wizard) you should have seen an option for WEP (wired equivalent privacy) or WPA (wi-fi protected access), your internet service provider should have supplied you with an encryption key to enter there. (if not ask them for one) you will have to re-setup your network to install this number key. WPA is the better of the two but most older network products do not support it so you might be stuck with WEP.
Note: you will also have to set the WEP/WPA encryption number on your laptop (any wireless device) to access your network.
Hope this helps, if not let me know with the other info i requested above!

Posted on Mar 26, 2008

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