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The first thing that I would try multiple people to ask them to fax you.Sometimes the 2 machines don't "sync".This is a toll free fax test number that I always use to check my machines..1-888-473-2963.Just write the words "FAX TEST" in large letters on a blank sheet of paper..fax it to that number...leave the line open...you should get a fax back in about a minute.If you get a fax back...your machine is fine...let me know if this was helpful....thanks.
There are many places in a printer where a small piece of paper can get stuck. It's not always a sheet of paper. Open all the access panels and check the roller track for pieces of paper. If it is clear, unplug the printer for a few seconds and the plug it back in. This should clear the problem if it was in error. Also check the paper feed for too many sheets stuck together jamming the feed. Before loading paper always "fan" the paper first to avoid sheets being stuck together.
The most common cause of blank (void) lines on a scanned document is from whiteout on the glass where the page is scanned when using the document feeder.
If there is a clear mylar sheet on the bottom of the document feeder, the whiteout may be there instead.
If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.
Generally, there are printer set up programs that will let you chose to put a blank sheet or to not do that. If you have a disk or manual, look for the set up utility and go thru the tabs to find paper handling or something similar to that. There should be a check box you can clear to stop the blank page.
I hope that this information was helpful. Have a great day.
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Open the Printer Cover.......... 2. Remove both the Catridges from the Printer............ 3. Move the Catridge Carrier which holds the catridge from right to left and from left to right for about 10 times............ 4. Try to make a copy without the catridges........If this works and it gives a Blank Page out............ 5. Insert both the catridges turn the printer off and turn it on again........... 6. Now it should work fine........
Hi! I have the same issue. The only solution I still use: select print from document with no paper in the hp's feeder. Let the printer go on "paper out" message, now put the paper into the feeder and press the print button on the printer. Success!