Question about HP LaserJet P2015dn Printer

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I have a HP laserjet P2015dn Printer, i have no idea what is wrong with it, the paper jam light is constantly on when I turn the machine on, the light is not flashing it is constant, ths is not covered in the manual, I have done the obvious checks, the is no paper jam. What could it be, please help

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  • 67 Answers

Make sure you check the paper path thoroughly. Even a small piece of paper can obstruct a sensor and keep it from moving. Be sure to open the rear door and check the fuser sensor as well. If you still cannot find any obstruction or stuck sensor(s), perform a cold reset as follows:

  1. Turn off the printer.
  2. Press and hold the Go button.
  3. Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.
  4. Release the Go button.
If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1. The printer’s LEDs begin cycling. The cold-reset process runs until completion, and the printer returns to the ready state.

Posted on May 02, 2010

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Posted on Jan 02, 2017

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1 Answer

Orange light on SIDE (not top) of HP LaserJet P2015 Series printer won't go out. Have disconnected all leads and re-booted printer and computers (2) to no avail. There are no paper jams and have


Is there any text to indicate what this light refers to?

In general, you might want to remove paper trays, and use a compressed air can to spray inside the printer, especially the paper path. Oftentimes, paper dust will impede a photo-optic sensor, and keep an indicator light lit when there i no real reason for it. It can also give you a paper jam indication when there is none.

So blow out all paper dust to get the printer to work correctly now.

Cheers!
-a.

Apr 10, 2012 | HP LaserJet P2015dn Printer

1 Answer

My hp laserjet p2015dn printer is not pickup the paper.


The typical cause of failing to pickup paper and paper jams is worn out pickup rollers. These are easy to replace. The kit of pickup rollers and separation pads can be found here:

http://www.ccl-la.com/catalog/product_info.php?products_id=128

Mar 29, 2012 | HP LaserJet P2015dn Printer

1 Answer

Hp laserjet printer p2015 the jam light stays on there is no paper jam. Cannot get the green status light to come on cannot print at all


Hi, first; lets’ start from scratch. Turn off your (Computer), turn off the (Printer), unplug the printer from the power outlet; do not make any changes to the computer. Disconnect (all) the printer cables from the computer; reconnect the cables to the computer, and plug in to power outlet. Turn on the computer (first), turn on the printer. Go to; Control Panel, (Hardware and Sound), click Printer; if the Printer is present; click to open, Properties, click (Drivers): Update Drivers. Restart computer. Thanks paul7of9

Jan 12, 2010 | HP LaserJet P2015dn Printer

1 Answer

P2015 paper jam light always on


Pull open the back cover and shine a flashlight inside.

Feb 03, 2009 | HP LaserJet P2015dn Printer

1 Answer

I have a HP LaserJet P2015 and the orange light with will not go off and i cant print mt documents


turn the power off remove ink cartridge then check ther eis not any paper jam.

Jan 05, 2009 | HP LaserJet P2015dn Printer

1 Answer

The figure 8 light with the check, first symbol on my Hp Laser Printer P2015d is blinking. The printer will not print


the figure 8 light means paper jam.
check all of the paper path, from the paper try to the output, and fromt the manual feed tray to the output.

Dec 08, 2008 | HP LaserJet P2015dn Printer

2 Answers

HP 2015 printer has a constant paper jam light


Your printer has a long history of problems with its formatters. Apparently you may be able to download updates, but they don't always work. You may have to replace it. More information here:
http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1228501642160+28353475&threadId=1210144

Dec 05, 2008 | HP LaserJet P2015dn Printer

5 Answers

HP laserjet P2015D , JAM LED in a solid state ??


Dear gentlemen,

Hope this helps you sort out the problem. Please check paper jammed pieces of paper remains from paper in to out paper path. Check if the paper is properly picked-up, else check rubber roller pick-up and the solinoid motors that control to fed on and off the tray to engage pick-up. Check paper path sensors if possible. If you can determine when is the paper Jam happens please advice. Other means you can also refer your manual and machine diagnostic menu which part of the operation the paper will jam.

Best regards,
Rosener Guyano

Jan 10, 2008 | HP LaserJet P2015dn Printer

3 Answers

The blinking light


Hi, The problem your having with the two circles and the squiggly line mean you have a paper jam. Hope this helps!!!!

Dec 05, 2007 | HP LaserJet P2015dn Printer

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