A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Which operating system and do you have Norton antivirus ??? Turn Off Safe Mode
You rebooted your PC at least 10 times now, and still it
refuses to start in anything other than Safe Mode.
Your many attempts to perform a system restore have yet to
be victorious. It just will not boot up normally.
According to Microsoft, if you have Norton Antivirus 2001
installed on your computer, it is the root of the problem. Microsoft suggests
you disable it.
Restart your computer. Let it load completely in Safe Mode.
Press "Run" on your Start menu.
Once you see the Open box, enter into the provided text box:
Then press "Enter" or Select "OK."
Select on the new
dialog box that has appeared "Selective Startup."
Select "NAVAP.VxD" on the Static VxD tab.
Remove the check in the check box you now see.
Remove the check in the check box next to Norton Auto
Reboot your system and it will be in Normal Mode. Turn Off Safe Mode in Windows XP
The purpose of booting your computer in safe mode is to
Only your basic, most dire drivers and programs will run to
block viruses and surreptitious software from executing on your system.
But once the issue is resolved, you need to get back to the
standard Windows mode. In order to turn off safe mode in Windows XP, you must
go through the same steps that you took to turn it on.
Reboot your Windows system.
Press the "F8" key several times as soon as you see the first Windows
XP logo appear on your screen as the computer is booting.
This will bring up a black screen that displays the
"Windows Advanced Options Menu."
Press the down arrow button on your
keyboard to scroll down the list.
Select "Start Windows Normally" and then hit
Allow the system to boot.
Enter your Windows XP user password (if you set one) and log
in as usual.
try going into safe mode,usualy by pressing f8 after restarting it,then select safe mode and see if it boots.If it does boot then you most likely have a driver,virus or maleware problem.There is always the system restore option too from safe mode.
Safe Mode (SAFEBOOT_OPTION=Minimal): This option uses a minimal set of device drivers and services to start Windows.
Safe Mode with Networking (SAFEBOOT_OPTION=Network): This option uses a minimal set of device drivers and services to start Windows together with the drivers that you must have to load networking.
Safe Mode with Command Prompt (SAFEBOOT_OPTION=Minimal(AlternateShell)): This option is the same as Safe mode, except that Cmd.exe starts instead of Windows Explorer.
Enable VGA Mode: This option starts Windows in 640 x 480 mode by using the current video driver (not Vga.sys). This mode is useful if the display is configured for a setting that the monitor cannot display.
To solve this will require more information from you. The Blue screen is Windows way of telling you that it has a driver issue with a basic component, usually your video card. Did you recently make any hardware changes? If so please let me know what was changed.
When windows first boots, you can repeatedly press the F8 key until you see a menu giving you choices of windows booting. You need to select Safe Mode. Safe mode should allow you to at least boot without a blue screen. The blue screen could also be cause by a virus or other software.
try pressing f8 before you see the win xp logo with the scrolling green bar. Select Safe-Mode and press the enter key. This will bring you into safe-mode. If you can boot into safe mode then try going to the device manager and uninstalling the drivers. After that reboot and let windows use the default graphics card drivers. Then go to the manufacturer website and download the latest drivers.
Assuming you are using windows xp.
1. Boot up into windows safe mode by pressing the "F8" key during boot process.
2. Choose "Safe Mode without networking" on the menu and after entering your desktop a pop-up will appear telling you that you are using windows safe mode, just press "OK" then uninstall Norton Anti-Virus.
3. Shut-down and/or reboot computer.
Another alternative would be to boot into safe mode and perform a system restore. If you choose to do this, you still need to uninstall Norton Anti-Virus because a system restore will only fix just system files not programs that were installed. In other words, you will have a partial installation of Norton Anti-Virus in your computer.
As to why this happened, could be a compatability issue with the use of Norton and some other program. Good luck.