Question about Arris SURFboard SB4100 Modem

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I want internet on the other side of house

If i have a surfboard modem what is the best way to get internet on the other side of the house? should i by a new router or modem?

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  • bigdogfirepu May 01, 2010

    what is the best router to buy for this modem then?

  • bigdogfirepu May 01, 2010

    what is the best router to buy for this modem then?

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In order for you to accomplish that goal what you need to buy is a wireless router that can be located on the other side of your house so computers there can have internet access wired or wirelessly connected to the router. You can get a wireless router from Linksys, Netgear , Dlink or Belkin.

Posted on May 01, 2010

  • Mark Gil
    Mark Gil May 01, 2010

    If you have a large house you can get a Wireless N router for that and for the brand any of those that I recommended will be a good choice for you.

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Can i use a Bright House Surfboard Router for Verizon FIOS Internet?


If you can reset all the parameters, however if you know all the info I would suggest that you use something like a Belkin. You need the IP "name" for you, the connection password, and you really need to know what you are doing.
The only ISP that cannot easily be used with another modem is Sky as they deliberately use a different encoding. Yet again another reason NOT to use sky, it is difficult to monitor, and to use other equipment.

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Keeps losing connection? charter says no problem with them, motorola is no help.....


Check / replace the power supply. Also check your cable. If you have access to where the cable comes into your house, try connecting a brand new cable at the box and connecting to the modem. If that solves it, then you need to have the house cabling checked / replaced. If not, then there is most likely a fault with the modem. Do you have any friends with cable Internet you could check out the modem at their house? Maybe swap cable modems with them for a short time to see if the fault travels with the modem. If both work at your friends house and neither work at your house it is is a problem with charter and they need to come out and verify the signal strength if they have not done so. If the problem is intermittent, is it a particular time of day? Cable services theft is a big problem and somebody may be tapping in to the line causing signal loss.

If none of the above helps, post much more information and what you have done to solve the problem.

Best of luck, Jim

Mar 05, 2011 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

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Can this be used as a 56k router? I need to have a temporary internet connection and it is only a basic connection because of the type of phone there is at the house. We tried to connect but I don't have...


The SB4100 is a digital modem that uses cable TV network to provide broadband Internet access, it can't work with an analog telephone line, for this type of Internet access (also called switched Internet connection), you need an analog internal or external 56K modem, and also you'll need a user name and password (an account) from the Internet provider service (ISP) ; for a temporary Internet connection maybe a prepaid cellular modem (GPRS, EDGE, 3G or 4G) USB type could help you better.

Feb 27, 2011 | Arris SURFboard SB4100 Modem

1 Answer

What is the best router to buy for a SURFboard SB4100 Cable Modem?


For this one the best router that I can think that you can consider in using are this 2 model , for a regular wireless G router you can get this model WRT54G , but if you have a large house and needs a stronger and wider signal for the wireless computers you can get this WRT300N they are both from Linksys.

May 01, 2010 | Arris SURFboard SB4100 Modem

1 Answer

Internet won't recognize our motorola surfboard 5120 USB cable modem


You need to register your modem with your cable provider. They will need the MAC address which is on the side or Bottom of the unit.

Jan 13, 2010 | Arris SURFboard SB5120 Modem

1 Answer

Problem connecting acer aspire 4736, motorola surfboard sb5101


2ways:

go to the msi website and use the live update

or you can get drivers from here

Jul 24, 2009 | Arris SURFboard SB5120 Modem

1 Answer

My surfboard sb4200 just keeps disconnecting from the internet.my OS is vista ultimate.


Most likely your incoming cable signal is weak. If you call your cable company, the on call support tech can sometimes resolve the issue from their end.

If not they can send a technician to your house to measure the signal strength. The tech should first measure the signal strength before it comes into your residence and then again at the input to your cable modem.

The surfboard also has an internal web interface that provides a good deal of information relating to your signal strength and other diagnostic information.

I'm not sure about yours, but the internal ip address of my surfboard web interface is 192.168.100.1

Regardless though, you still need to get your ISP involved to resolve the issue.

Jul 10, 2009 | Arris SURFboard SB4200 Modem

1 Answer

I have internet in my house but my modem is not working it goes to online then it goes back to recive can you help me fix this problem please


That would be a cable issue- either replace the cable that is going into your cable modem or call your cable company to fix problem.

Mar 02, 2009 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

Loss of internet connection


Sounds like a switch before the signal gets to your house. Modems usually don't go out intermittently unless they are overheating. Is the modem in a ventilated area where it can get some air? An alternate is to borrow a modem from a friend to test it. Usually one of your niehbors will have the same service and the same modem. I had my surfboard (from comcast) for 5 years and it was solid as a rock, the spotty services was always at the Comcast switches (at the street or the nearest hub.

Hope this helps

Jun 13, 2008 | Arris SURFboard SB5120 Modem

1 Answer

Installation cd


SURFboard® General Frequently Asked Questions ... your SURFboard cable modem are Ethernet and USB cables, power cord, an Installation Assistant CD ... Do Motorola SURFboard cable modems ... My SURFboard SB4220 or SB5100 cable modem

Click on the above link find the drivers you are wanting to down load or order on line.

Good Luck /Please dont for get to Vote.Thank You.

Dec 15, 2007 | Arris SURFboard SB4220 Modem

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