Question about Televison & Video

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I APOLOGIZE FOR GOING THRU YOU TO GET SATISFACTION FOR MY PROBLEM. BUT PLEASE HELP ME. RCA BOUGHT BACK MY TV, WHICH I PURCHASED FOR MORE THAN $1600.00. WHICH IS NOT JUST POCKET CHANGE TO ME ! RCA KEEPS PUTTING ME OFF ON MY MONEY RETURN. THEY HAVE HAD MY TV FOR OVER 3 MONTHS (RCA). ALL I WANT IS PHONE NUMBER TO THE CEO OF THE COMPANY. ALL I GET ARE THESE FOREIGNERS WHO HALF WAY SPEAK ENGLISH. I KNOW THEY ARE IN PHILLIPINES AND CANADA AND EVERYWHERE ELSE. ALL I WANT IS MY MONEY BACK. PLEASE HELP ME ! BECKY

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Hi Becky,

To my knowledge, the RCA brand is licensed to third parties for televisions by Thomson Inc. Hence the person you may want to communicate with would be somebody from Thomson Inc.

The Executive Vice-President for Marketing & Branding is Jean-Georges Micol. The Thomsom Headquarters may be reached at:
46, quai A. Le Gallo
92100 Boulogne-Billancourt – France
Tel: + 33 (0)1.41.86.50.00
Fax: + 33 (0)1.41.86.58.59

Alternately, you may want to contact any of their US offices at:
Burbank
2255, North Ontario Street, Suite 350
Burbank, CA 91504
United States
Tel: +1 (818) 260-3721
Fax: +1 (818) 260-3807

Indianapolis
101 West 103 rd Street
Indianapolis, IN 46290- 1102
United States
Tel: +1 (317) 587-3000
Fax: +1 (317) 587-6763

Princeton
2 Independence Way
Princeton, New Jersey 08540
United States

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Mar 25, 2008

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Http://www.thomson.net/GlobalEnglish/Pages/main-contact.aspx

Click on the link above to go to website contact.

RCA is part of Thompson Inc.
The website should be OK to register your complaint. Be through and give them the Model & serial # of your TV. The purchase date and what your problem and complaint.
I would suggest you mail them a letter to the Consumer Affairs. List in detail and send a copy of the letter to the Attorney General of your state.

Posted on Mar 25, 2008

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