Question about Televison & Video
To my knowledge, the RCA brand is licensed to third parties for televisions by Thomson Inc. Hence the person you may want to communicate with would be somebody from Thomson Inc.
The Executive Vice-President for Marketing & Branding is Jean-Georges Micol. The Thomsom Headquarters may be reached at:
46, quai A. Le Gallo
92100 Boulogne-Billancourt – France
Tel: + 33 (0)22.214.171.124.00
Fax: + 33 (0)126.96.36.199.59
Alternately, you may want to contact any of their US offices at:
2255, North Ontario Street, Suite 350
Burbank, CA 91504
Tel: +1 (818) 260-3721
Fax: +1 (818) 260-3807
101 West 103 rd Street
Indianapolis, IN 46290- 1102
Tel: +1 (317) 587-3000
Fax: +1 (317) 587-6763
2 Independence Way
Princeton, New Jersey 08540
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
Posted on Mar 25, 2008
Click on the link above to go to website contact.
RCA is part of Thompson Inc.
The website should be OK to register your complaint. Be through and give them the Model & serial # of your TV. The purchase date and what your problem and complaint.
I would suggest you mail them a letter to the Consumer Affairs. List in detail and send a copy of the letter to the Attorney General of your state.
Posted on Mar 25, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Jul 06, 2015 | RCA Televison & Video
We would be happy to help you with getting your DISH Network remote to control your RCA TV. We're going to start by pressing and holding the TV button located on the top of your remote until all mode button back lights come on, and then release. Use the number buttons to enter the codes for your RCA TV here are some of the codes we currently have: 503, 627, 633, 725, and 505. Press the pound (#) button. To check that the code works try several different functions on the remote to make sure it will properly operate the TV. Remember that some codes may not be compatible with your equipment. If this is the case, try the other codes listed for your RCA TV until you find one that is compatible with it.
We hope this helps and thank you for being a valued DISH Network customer!
DISH Network Customer Service Representative
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