Question about Washing Machines
If this is a Kenmore top loader, it sounds like you may have a broken motor coupling. Failure to agitate or spin accompanied by the sound of the motor running with no tub action are some of the symptoms you can experience with this problem. Just to be sure...the following link explains the symptoms of a failed motor coupling and how to diagnose the problem:
If you determine the coupler to be defective, the next link explains how to access the coupler and replace it:
The part number is included with the instructions I provided. Replacement parts (if required) can be purchased at any of the following websites:
All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need. If you do not wish to order parts on line, use the part numbers I provided and go to your nearest appliance parts retailer. The coupler is usually sold as part of their in-store inventory. The average cost of a motor coupling is about $15.
If you have any questions, please post back and let me know. I hope this helps you.
NOTE: Kenmore washers are manufactured by Whirlpool, so these instructions do apply. If any of the links do not work for you, copy and paste them to your web browser.
Posted on May 01, 2010
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Posted on Jan 02, 2017
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