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My kenmore washer won't agitate or spin. It just fills up with water, and hums during the wash/spin cycle, then drains

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If this is a Kenmore top loader, it sounds like you may have a broken motor coupling. Failure to agitate or spin accompanied by the sound of the motor running with no tub action are some of the symptoms you can experience with this problem. Just to be sure...the following link explains the symptoms of a failed motor coupling and how to diagnose the problem:

http://www.fixya.com/support/r3965207-whirlpool_top_loader_no_spin_problem

If you determine the coupler to be defective, the next link explains how to access the coupler and replace it:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number is included with the instructions I provided. Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need. If you do not wish to order parts on line, use the part numbers I provided and go to your nearest appliance parts retailer. The coupler is usually sold as part of their in-store inventory. The average cost of a motor coupling is about $15.

If you have any questions, please post back and let me know. I hope this helps you.

NOTE: Kenmore washers are manufactured by Whirlpool, so these instructions do apply. If any of the links do not work for you, copy and paste them to your web browser.

Posted on May 01, 2010

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Posted on Jan 02, 2017

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1 Answer

Model 11026955690. Why does screen indicate LP?


I am not familiar with any error code referencing "LP". Could you be seeing "LF"?
Below are the error codes listed for your washer:
  • "LF" (Long Fill) Inlet hoses are kinked or clogged or water valve screens are not clear. (Solution: Straighten inlet hoses or clear screens of any foreign material.)
  • "LD" (Long Drain) Drain hose is kinked or clogged. (Solution: Straighten or unclog hose.)
  • "FF" (Fill Failure) Problem with water level sensing system. (Solution: Call for service.)
  • "OL" (Open Lid) Lid Is open during drain or spin. (Solution: Close lid.)
  • "PF" (Power Failure) Power to washer went off during cycle. (Solution: Press any pad to clear the display. Restart the washer from the beginning of the cycle.)

Source: Kenmore 11026955690 Manual

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Does it fill with "cold" water?Will it spin?Drain?If the machine will fill up with cold water,will the timer advance by itself to finish?Or if you place the timer in spin cycle will it spin?First off if your not getting "Cold" water to fill inside :Replace the water valve (because when the timer stops after the agitation cycle it wont advance because it cant fill up with cold water.

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