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I have a frontloading Kenmore washer purchased in 2003. The door will not close, and there is a wire ring that fell off. Can I fix this myself? It looks simple but I don't want to make the problem worse so I'd like some guidance.

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The wire ring you are referring to is called the front bellow clamp. This is the clamp the holds the bellow (door seal) in place. This may be causing the problem you are experiencing with the washer door not closing properly. The following link explains how to access and reinstall a door bellow and clamps:

http://www.fixya.com/support/r3574186-installing_a_door_bellow_on_a_front_load

As long as the spring is still intact on the wire hoop and not broken, the clamp can still be used.

After UNPLUGGING the washer, skip down to step 12. This is explains how to reinstall the wire hoop. Just make sure the bellow seal fits snug all the way around the door perimeter. Then, fit the wire hoop into the groove around the seal. It helps if you have a second person hold it in place as you install it.

Overloading the washer is the most common cause of the front bellow clamp coming off. If there are too many articles in the washer, they can become lodged in the door area and pull on the bellow. Always follow your manufacturer's recommendations in the owner's manual for proper loading.

If the door still won't close properly, you may have a broken door latch mechanism. Check the latch pin on the door and the latch on the door facing and make sure they are still mechanically sound and not broken. If the latch needs replace, the following link explains how:

http://www.fixya.com/support/r3575840-replacing_a_door_latch


Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need.

If you have any questions, please post back and let me know. I hope this helps you.

Posted on May 01, 2010

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