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Change unable 51 troubleshooting & routine maintenance replaced new ink and still not working

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  • jeannecolomb May 01, 2010

    there is NO set button on this machine!!!

  • jeannecolomb May 01, 2010

    do you have a list of places that service this printer??

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Hi jeannecolomb. Error 51 I believe it has nothing to do with the ink. I Think is more an internal issue. I found this for you. This is applicable for all models of Brother Printers. Hopefully this will help you. In case it doesnt you will need to take it in for service.

  1. Disconnect the power cord from your Brother Printer.
  2. Press Set button, while holding the Set button re-connect the power to your printer
  3. The Error code will be display “Machine Error 46′
  4. If the Error code appear, press the “arrow up button” ( ^ ) there will be numbers that are going to be display.
  5. Choose 8 then press Set Button
  6. Press Arrow Up button again then choose Zero (0) and press Set Button Again, now you will enter Service Mode.
  7. Press “Mono Key/Button” 25 times or until “Purge Counter Appear”
  8. Now press arrow up (^) again then choose “2′ press Set Button
  9. Press Arrow Up (^) again then choose “7′ press Set Button
  10. Press Arrow Up (^) again then choose “8′ press Set Button
  11. Press Arrow Up (^) again then choose “3′ press Set Button
  12. The purge counter will be reset to Zero.
  13. Now Press Stop/Exit Button
  14. You will return to Machine Error 46
  15. Press Arrow Up (^) then choose 9 press Set Button
  16. Press Arrow Up (^) again then once more choose 9 press Set Button
  17. Your Printer will reset then wait until it power up again.
Please do not forget to rate and provide positive feedback for our support today. Thank you :D

Posted on May 01, 2010

  • Leonardo Garcia
    Leonardo Garcia May 01, 2010

    Where are you located?

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