Question about GE 24 in. Profile PDW9880JSS Built-in Dishwasher

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Our GE Profile (Quiet Power 6) dishwasher is having trouble cleaning our dishes. The top shelf rarely gets cleaned and the bottom is questionable. It used to work fine. We always use Cascade powder detergent on a normal wash cycle. We have hard water. Any advice would be appreciated. I took apart the washer looking for an obstruction but none existed.

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The obstruction can be external to the unit. Check the drain at EACH connection working backward from the sink connection all the way to the motor pump outlet hole. Do not forget to dis-assemble the Air-Gap (if installed) and to check the inside of the garbage disposal hole also.

If all of these areas are free of obstructions then there is a good possibility that the pump impeller is either very worn / broken blade or there may be damage in the pump housing itself.

I think that if you look at the external drain lines, holes, and connections you notice a big change in the dishwashers performance.
Noting that you have hard water.... I really don't like promoting products.. but when one works and works well I will pass that information along.
There is a product out there made by FINISH called Jet-Dry and it comes in a mini basket form:

http://www.viewpoints.com/images/review/2009/134/13/1242326145-55717_full.jpg

or an additive if you have a rinse dispenser:

http://www.finishdishwashing.com/rinse-and-drying-agents.php

Lastly.... if you need to clean up the dishwasher.. on an empty no dishes cycle add 2 cups of white vinegar when you know the cycle has just started filling NOT draining and let it wash. Then do your dishes after that cycle.

Thanks for using FixYa.

Kelly

Posted on May 01, 2010

Testimonial: "very good advice. Covered the full spectrum of possibilities. Much better than the manual. thanks "

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Posted on Jan 02, 2017

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