Question about Fantom Titanium II (TFD500C16) 500 GB USB Hard Drive

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My Fantom II Hard drive only has a red light on

I cannot access my hard drive. When I turn it on, the light immediately turns to red and stays red. What can I do to access the drive?

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Sounds like the drive has gone faulty, all you can do is take drive out of case, get USB to HDD - USB "Dongle" and hook up HDD, and see if it works on PC & USB, If YES, then Case and interface are faulty, otherwise the HDD is faulty.

Posted on May 01, 2010

  • cosmoscasa Mar 07, 2011

    what language are you speaking? i don't understand any of what you wrote.

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Does it have external power supply? Some USB ports (front ones on a desktop) arent't able to provide enough power for an external USB HDD.

Posted on May 01, 2010

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Red is a failure warning but if it only hasppens with the usb plugged in it's mostly likey a failure in the IDE/SATA to USB conversion board.

Take the drive to your local PC shop, ask the techs there to pull the hard drive out of your phantom and test it in a new enclosure. If it works there, buy the enclosure, if it doesn't reply back and let me kow your Country, State and City and I can recommend a pro to look at the actual harddrive if you need files recovered from it.


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Put your ear to the drive and verify if it is making any strange low level sounds. Check to make sure the usb connection wasnt affected. YOu wont need a driver as it appears to be hardware related. Either the enclosure or drive may be failing.

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