Question about Janome Sew Precise Mechanical Sewing Machine

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My Janome one step is jamming on the first stich under the foot. I think it is the bobbin holder that has moved as it now comes out easily but do not know how to put it back in so it is secure

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Raise the needle to it's highest position and this will position the shuttle so it is the correct position for the bobbin case to be inserted.

If this is a drop-in bobbin, the line-up is easy to see. Refer to the maintenance section of your manual.

If this is a rotary bobbin, make sure to hold the lever on the back of the bobbin case out as you insert it into the shuttle. The "arm" on the bobbin case points up.

Posted on May 01, 2010

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Posted on Jan 02, 2017

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I need instuctions on using different presser foot for ja nome schoolmate


Please add a comment with the specific model of Janome Schoolmate sewing machine.

Fpr the Janome Schoolmate S-3015, make sure that the needle is fully up and raise the presser foot. Then press the red button on the back of the presser foot holder to have that foot drop off. Set the pressure dial to 3 before attaching the new presser foot. For snap-on feet, align the pin of the presser foot (the horizontal bar in the middle of the foot) under the presser foot holder. Lower the presser foot holder (using the presser foot height lever) until it locks onto the foot.

For the zipper foot, you need to fit the rear pin on the foot into groove at the back of the presser foot holder. Then lower the presser foot holder onto the zipper foot.

These are shown on page 11 (14 of the PDF) of the manual. You can download the manual here: http://janome.com/en/machines/sewing/schoolmate-s-3015/ . The direct link to the manual is http://janome.com/siteassets/support/manuals/school-models/schoolmate3015.pdf .

For the S-7330, you need to again raise the needle and the presser foot. Press the lever towards (it moves slightly up, not down) the presser foot holder. Then line up the pin on the foot under the presser foot holder and lower the presser foot holder onto the foot so that it locks. This is also in that sewing machine's manual, here: http://janome.com/siteassets/support/manuals/school-models/inst-book-s-7330esf.pdf . See page 14 (18 of the PDF).

I hope this helps.

Cindy Wells

Dec 21, 2016 | Sewing Machines

1 Answer

Problem with thread getting caught under bobbin holder


have you applied any lubricant to the bobbin holder the one that holds the bobbin? I would suggest using your manual and lube your machine. sounds to me like your mechanism is sticking.

Jun 08, 2015 | Janome Sewist 625e

1 Answer

Janome 6500 Memory Craft Prosfessional is my machine. I had it serviced in auckland last year through the Thames Janome shop as the Thames repairer could not fix it. Needed a new shuttle anyway. Anyway my...


You need to ask Janome these questions, rather than Fixya I think. The plastic bobbin in the plastic bobbin holder does make a little bit of noise but I don't find it problematic.
Janome New Zealand Limited reader.gif Unit 5, 325 Ti Rakau Drive, East Tamaki, Auckland, New Zealand
TEL. +64-9-265-0250
FAX. +64-9-265-0251 black.gif E-mail
Web-site black.gif shannon@janome.co.nz
www.janome.co.nz

Providing you are using "Janome" plastic bobbins and are putting them in rotating the right way, as per the little image on the clear cover, there is no reason that the thread cutter should be dislodging the bobbin. When I use the thread cutter, my bobbin turns as thread is drawn off it, but it doesn't move upwards.

Sounds like you have already replaced the black plastic bobbin holder, is that what you mean by "Shuttle"??

My 6500 has had 2 replacement bobbin holders as I keep striking it with the needle during jam ups, which caused plastic burrs on it. On the last service the technician added a little piece that is a janome "after sale replacement" part. It is slightly longer than the standard part, and is a little metal bit on the left hand side of the rotary hook area which seems to be working at holding the bobbin holder in place better. Haven't had a big jam up since he fitted it. But before this, I would dislodge the bobbin holder with a small jam, and then it would just jam and jam until I removed the needle plate with the screwdriver, removed the bobbin and bobbin holder, cleaned out all the thread fragments, then replaced the bobbin holder back into the correct position lining up the two red arrows. Then replaced the needle plate and rethreaded. I learnt to modify my sewing expectations and not try to sew really thick seams as this will just dislodge the bobbin holder again. Jeans hems were always my problem seam, I use a "Seam Jumper" now to handle going from thin to thick seam, and so far, so good.

So I would suggest you ring Janome in Akld and talk to their technical advisor a bit, describing your problem. They may suggest sending it to them for a check out to establish what is going wrong.

If you have trouble describing the issue to then you could always film it with a digital camera and send the file to them.

My only other thought is how you wind the bobbins. It is really important to wind the bobbin smoothly and evenly top and bottom, my 6500 will wind all in the middle if I let it just run, so I always wind carefully and give the thread a nudge with my fingertip to ensure it fills evening top, middle and bottom. But it sounds like you are an experienced sewer and know this already.

I'd say ring Janome and have a chat, I find if you keep your approach friendly and neutral rather than "I've never got on with this machine" that you may get some help from them at resolving this issue.

Jun 27, 2011 | Janome Memorycraft 6500P Computerized...

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The bobbin seems to be stuck and will not move...all it's doing is 'eating' the thread...what do i do? Thanks


Can you get the bobbin out of the bobbin holder? unplug the machine, then remove the needle plate, needle and pressure foot. Now can you get the bobbin out? It is possible that the bobbin holder has moved in the rotary hook, they can jump sometimes as held in by a magnet.

Check out your manual for instructions to remove the bobbin holder, it should show you how to take it out, and then clean under it, there is possibly thread caught in this area causing the malfunction.

You may find turning the fly wheel a little to turn the hook will help to free up the holder and get it out.

Here is image from my Janome 6500 manual, it should be similar for your MC.
tally_girl_29.jpg
So clean out the underneat of the bobbin holder, then reinsert it, and reassemble, thread and test. If this doens't sort the problem, then time to drive it to the Janome shop.

May 23, 2011 | Janome Memory Craft 9000 Computerized...

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I have a janome 1 step sewing machine and it keeps jaming. I have been sewing a thicker fabric recently with no problems, but now it jams after about 3 revolutions. I think something is wrong with the...


Do you have a manual for this machine? You need to follow the cleaning instructions and remove the needle plate, and clean under the bobbin holder. I've attached an image from my Janoma 6500 manual, I think yours has a top loading bobbin inside a magnetic bobbin case so this info should work for your model. There may be a little triangular shaped tool in your kit but any short flat blade screwdriver will remove the two setscrews. (always good idea to unscrew off the pressure foot and take out the needle first so you've got room to work).

PLEASE NOTE: If you've never pulled this bobbin area apart before, good idea to snap pics with your digital camera as you go to refer to and for reference next time!!

This uncovers the bobbin holder area, you'll see there is a black plastic holder which your bobbin goes into which has the tension device on the side and this then sits inside an outer metal casing which is the hook race. The bobbin holder is held there by a magnet underneath it and sits up against another little stopper. Look at the bobbin case and the stopper, there should be two red marks that must line up. Are they???

If the answer is no, then you need to remove the bobbin case, clean out any lint and fluff using your little brush that came with the machine, and you may also have pieces of thread caught in here too. Once clean, place the bobbin case back into the outer surround, under the other piece and lining up the two red marks. This is where photos are so helpful.

Now replace the needle plate and screws, pressure foot, pop in a new needle and thread everything up again.

If the thread continues to catch then you may have managed to damage the bobbin case; as they are plastic if they move out of position the needle can catch and burr or pierce them. If this has happened you could try to smooth out the burring with an emery board or similar. Or you may need to replace it if damaged badly. I've changed mine twice so far because I've pierced it with the needle several times.
I hope that this helps you out, good luck with your machine.tally_girl_3.jpg

Apr 13, 2011 | Sewing Machines

1 Answer

I have a Janome 4900Qc which has the sign Stop for Safety Purposes, this comes up really often, it has been back and been checked but no better now


Are you having thread jamming problems before you get this message?

I found that my bobbin holder which is held by magnets was being dislodged when I had a thread jam up, usually when I was trying to sew something very thick over a seam such as jeans hems.

Have you mastered removing the needle plate and the bobbin holder to clean in under it and putting this all back together again? With my 6500P, the needle had been striking the bobbin holder when it dislodged and rotated out of postion, the bobbin case had holes and damage to the plastic which was then catching the thread as the bobbin rotated making the jams happen.

Each time, I would dismantle the bobbin holder, clean everything, cut the jammed up threads, check the bobbin case and give the damaged bit a file with a nail file to make it smooth again, then put it back matching the red markings on the bobbin holder and the stopper, rethread and start over. I have bought two new bobbin cases too and taken it back to the dealer a couple of times over 5 years.

I've now learnt to not try to stitch over the thick seam intersections, I'll stop before, lift the pressure foot, move the work past the seam, then restart sewing. However, my machine was just serviced last week and it looks to me like the mechanic has added a part to hold the bobbin case in better, its like a little black lug on the left screwed into the outer housing. So perhaps Janome have addressed this issue with an aftermarket repair.

Apologies if this is telling stuff you already knew, good luck.

Mar 07, 2011 | Sewing Machines

1 Answer

My sewing machine is not working properly - i think i have loaded the bobbin correctly but after about 3 stiches the cotton all jams - what have i done wrong - it is not a new machine I have used it before...


put a new needle in the machine
clean under the needle plate where the feed dogs are for lint
clean in the bobbin area for lint & loose threads
also rethread the machine, make sure you get every thread guide

Nov 18, 2010 | Janome SEW MINI Mechanical Sewing Machine

1 Answer

Bobbin trouble


Remove the needle plate for better access and try using a seam ripper to gently cut the threads and continue to remove with the tweezers.

The needle plate is the metal plate under the presser foot and is held into place with at least two screws.

The bobbin fits into the bobbin case.

The bobbin case fits into the bobbin shuttle.

Once you get the jam cleaned away, raise the needle to it's highest position and remove the bobbin case and/or replace the bobbin case.

Jamming can cause the machine to be out of time.

If you thead the machine with the presser foot up, have the bobbin inserted into the bobbin case correctly and the stiching is loose and loopy the machine may need to go into the shop for service.

May 01, 2010 | PfaFF Hobby 4260

1 Answer

L-344 loose stiching


You need to do a tension assembly test. Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Tension assembly test. To do this test. Pull the thread through the tension assembly and test it to make sure the tension is working correctly.
(To do this test, adjust your tension setting to normal or medium or 5 or something in the middle. Raise the presser foot and pull the thread through the tension. It should pull easily!! Lower the presser foot and pull the thread. It should pull noticeably harder.)
If it doesn’t work this way then you probably have a piece of thread or lint stuck inside the tension discs. To remove it, turn the tension to 0 zero and raise the presser foot.Using a small screwdriver, open the space between the discs and spray with canned or compressed air. The stuff should come out. Do the tension test again to make sure you got everything and then try sewing again.
sewman7

Dec 22, 2008 | Janome L-344 Mechanical Sewing Machine

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