Question about Ionic Pro TURBO Air Purifier

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My air purifier after I turned it on I smelled rubber/plastic burning. This is a replacement blade because last one did same thing plus this is a different machine. I see where the plastic is melting on top where blades start. I dont think I can trust it but why is it doing this? Do I need to trash the machines I have?

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Hi Pontiac ghos, You should call customer service at 800-875-8577 so they can do some trouble shooting and replace the complete unit if need be. Thank you.

Posted on May 05, 2010

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That's interesting... I doubt it is the filter if the new filter did the same. It might help if you take a fan and blow it through the area behind the filter, or maybe even spraying some Lysol in it, because my best guess is that something inside the purifier is what is causing the smell. Hope this helps!

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The transformer may be burned out. This supplies the power to the contact points which send current through the plates. You can try ordering new plates, just to see if yours are just plain worn out! You're doing the right thing, by using ammonia/water, but they aren't made to last forever! Call Vollara (new name for EcoQuest) at 800-989-2299. Use #16618 if you're no longer in touch with the registered distributor who sold you the machines. If you still detect no clean air amell, the machines need a part which the company no longer handles. And they no longer manufacture the 880 or Breeze, which was its upgrade. Customer service will explain your options.

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Can feel motor run, but fan doesn't turn and very little ozone smell-have new plate


same deal with mine. Im gonna open er up n give a look c. Im thinkin the fan motor is running but not enough 2 turn the blades. Im fixin 2 google fan motors now as a matter of fact.

Jun 09, 2010 | Ecoquest Flair Air Purifier

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Ecoquest Flair Air Purifier leaves black residue on walls and...


Hi there,

The black residue is what is in your air. The reason for it to cling to the walls is the Ionization process that the machine creates. The ionization is to create a clean breathing space, free from contaminants. All particles floating in the air will be negatively charged and cling to each other or to objects in the room (like walls) that are positively charged.

If you cook, there is some smoke created, or when you burn candles. These greasy particles will stick to the wall or to surfaces. Cleaning them up regularly might help. You can also try another product from EcoQuest called EcoH which is based on enzymes and cut through that grime easily. That might take the black stuff off the walls.

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1 Answer

Red light stays on continually.


Same problem : after cleaning thoroughly inside by removing the Front & Rear Plastic grid and the stainless blades, I also cleaned the 2 wires (very softly and carrefully, not to break them), but the Red light goes on after only few minutes :

Here is my last Solution :
1 - Turn on (Low position) although the Red ligt is on
2 - Release the Rear plastic Grid (or Front plastic grid, or both of them) : That stop the unit automatically
3 - Replace it and make sur it's well locked : the unit turns on automatically.

After that, my unit works well, no mor Red light.

But my husband will see if he can by pass the Cleaning detector, so we will not have this stupid Red light on anymore !

Good luck.

Feb 22, 2009 | Sharper Image Ionic Breeze 3.0 Air...

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The blue light on my ionic breeze is blinking.


The ionizers were recalled by Sharper Image due to a lawsuit that they lost forcing the company into chapter 11.

There is a thread on this website with further details.

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Sharper Image S1737 Shorting


Sharper Image Ionic Breeze products are no longer supported because they were proven to be ineffective by Consumer Reports causing legal disputes that the company lost. This legal dispute put the company out of business.

Here is an article about Sharper Image

Here is an article from the EPA about Ionizers

The Consumer Products Safety commission is going to release a report on all ionizers by the end of the year. Their decision could make ionizers a thing of the past.

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Hello there,

Given your description, I'd say you have a short-circuit. Arcing (sounds like arc-welding, not the gentle buzz of normally-operating discharge plates) indicates a serious problem with the high-voltage side. Since I'm not an electrician, and you probably aren't either, I'd do the following.

1) If it's under-warranty, contact the dealer you purchased them from, or contact Ecoquest directly.

Ecoquest International
310 T. Elmer Cox Drive,
Greeneville, TN 37743
1-800-989-2299

Get and RMA # and proceed according to their instructions.

2) If out-of-warranty, understand you'll need to have someone qualified (either at Ecoquest or a qualified electrician or electronics technician) find the short and repair it, and this will generally cost you something. Request a quote in-advance, and decide how you wish to proceed. On the plus side, Ecoquest will often upgrade/refurbish the hardware inside if they do a repair, so it's sometimes certainly worthwhile.

Good luck.

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Ionic Pro Turbo air purifier


i have the same problem after cleaning it it turned on with a sound like frying stuff .and it goes to red light which means clean..but the blades are clean i dont know whats goin on but theres a smell in the unit which i cant tell what kind any one can help?

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