Question about Logitech Harmony One Advanced Universal Remote with Color Touch Screen

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Remote wont charge in cradle or by usb connection...charge cradle seems to be working but remote is now flat...what do you suggest

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Try pushing down on the remote to ensure that the pins are making contact. If that does not work, you can buy a new charger for the remote from Logitech. They are only $10.

Posted on May 04, 2010

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Garmin Nuvi 750 car cradle/charger does not charge the unit. USB charger works, so not the battery. Replaced the cigarette lighter jack and still does not work. Problem must be in the dash mount cradle...


Hi tbrick

if you dont have the original charger, the 750 take a special car charger because of the traffic feature...it has a flat end about 3/4" to 1" long that fits in the cradle, but you can use a garmin usb charger, you just wont be able to use the traffic feature.

if thats a little confusing ( i tend to do that) i try and explain it another way.

if you think you need or want one of those chargers, just post back to me.


bill

Nov 01, 2010 | Garmin nuvi 750 GPS Receiver

3 Answers

My Harmony One won't charge. It's in its cradle. The cradle is plugged in and the light is on. I've wiggled the unit to make sure it is seated correctly. But it simply won't charge. Any suggestions?


I recently had this same problem. The remote displayed a "low battery" warning and could not be used, so I left it on the charger overnight and the next morning, it still had no charge. Everything seemed to be fine (and I verified that it was making good contact with the charger), but it wouldn't charge.

Finally, I pulled out the battery to see if there was any obvious problem. There didn't seem to be, but when I put the battery back in, the remote suddenly started working (and showed about a 75% charge).

So far, it seems to be working (and charging) correctly since then.

Apr 13, 2010 | Logitech Harmony One Advanced Universal...

1 Answer

Harmony 785 charging cradle does not charge the remote. The cradle lights up as normal. There used to be a sound when the remote was put on the cradle, but it stopped a few weeks ago. The remote shows a...


Try pressing down on the remote, and wiggling it around. It's just that the pins are not making contact I suspect.

If pressing down helps, you can fasten it on with a elasitc band or something so that it keeps charging. Also, if it is still under warranty, I woul advise contacting Logitech's wonderful support team to get replaced.

Hope that helps!

Feb 14, 2010 | Logitech Harmony 785 LCD Remote Control

1 Answer

Where can I get my 890 repaired in Reno, Nevada? The battery will not hold a charge and the screen will not display.


I can't help you find a repair shop, but if you have not tried the following, do this first before anything else:

Are you sure it's the battery and not the charging cradle?
Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Now, for the screen, sometimes putting the remote in 'safe mode' and doing a firmware update will bring the screen back to life. Here's how:

Launch the Logitech Remote software on your computer and click on "Downloads" (on the top menu bar). Then, take the battery out of your remote and at the same time you connect the USB cable to your remote (it should be already connected on the computer end) press and hold down the Off button at the top of the remote. This will put the remote in "safe mode". Continue to hold down the Off button until you see the message "safe mode requested" on the remote's screen and the screen starts blinking. Now, since your screen is not behaving properly, you may or may not see this message, but after about 5 seconds you can release the Off button. Now, go back to your computer and click on "Firmware". If the software is able to communicate with the remote, an update to the remote's firmware should be executed. This has solved many LCD display issues. Good luck!

Feb 10, 2010 | Logitech Harmony 890 LCD Remote Control

1 Answer

I have a harmony 880 remote. Won't charge now.


Generally there are three possibilities (apart from the battery going bad) that can cause your remote not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). Opening the remote and checking to make sure that the plug is completely seated is another thing to check if all else fails.




Dec 11, 2009 | Logitech Harmony 880 Universal Remote...

1 Answer

Camera wont charge. when camera placed on cradle, the red charge light comes on for about 5 seconds, then starts to flash.the camera does not seem to have any power to it at all.Any ideas????


well have you made sure that the wire is fulley connected to the cradle? if it isnt, push hard and connect it back in. if it doesnt work, I have no idea sorry lol =)

Oct 10, 2009 | Casio EXILIM Card EX-S770 Digital Camera

1 Answer

My remote wont charge? even on charger - it says


Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Sep 30, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

The 880 unit will not charge. Have cleaned all contacts and seems to be making contact. Any suggestions.


Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. This sounds like it could be your problem. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT (sounds like you tried this). Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you decide to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together. Good Luck!

Jul 10, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

My harmony 1000 remote is not recognized by my mac computer


I had the same problem today on PC with the Harmony 1000. I noticed on the USB cable that mine came with it had a warning red icon (!). 1. install software then 2. plug in USB...

I didn't see this and I installed my software whilst the device was in the charging cradle with the USB cable plugged into my PC.

Before the software was installed I noticed the USB icon next to the Help on the remote screen, this dissappeared when the software finished installing the software and drivers.

I removed the remote from the cradle, pulled the battery out, unplugged the USB from the remote and computer, restarted my PC, powered on the remote, started the software on the PC and then plugged the USB into the remote and then the PC.. it was then recognized.

Mar 14, 2009 | Logitech Harmony 1000 LCD Touchscreen...

6 Answers

Internal battery won't charge


Common issue. Steps to troubleshoot/solve:
1. Pull off face, press reset tab.
2. If unit wont turn on or if turns off immediately, connect to home computer using mini usb on side of gps (any usb cord that fits will do). This will charge the internal gps battery, which is discharged.
3. You will not be able to see the gps charge indicator while the usb cord is plugged into the unit. To check charge level, disconnect it, turn it on, and note the large "battery" icon.
4 Do you have a dead internal battery? If the gps holds a charge from your computer usb port, you don't.
5. If you have a dead battery, Google DIY replacement. With some soldering it can done for $15 total.
6. If you don't have a dead battery, the issue is charging from the cigarette lighter socket. Your car socket may have blown a fuse (check car manual). Your charger unit may have blown a fuse (unscrew the tip, check fuse inside). Also, some car sockets don't work when the ignition is off. Test yours.
7. There is a good chance the connection of the charger wire to the gps cradle is the problem. Fiddle with that. Replacement cradles are available for the c340 at about $25.
8. If your unit is not charging from the cradle/socket, buy a 12v usb cord. Plug into socket and into usb port of the gps. This is a workaround or alternative to buying a new cradle.
9. IMPORTANT: observe the "battery" icon while driving, esp. if you have doubts about charging. Basically, if you can see the icon, you're not connected to an outside (car or computer) power source. That is, if you can see the battery-charge indication, it means your battery is currently discharging and unless you get another power source to work it will be dead in a few hours.

Aug 27, 2007 | Garmin StreetPilot c340 GPS Receiver

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