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It mean that the black cartridge is not recognised. It the black cart is original or compatible? Some printer won't recognise cartridge, if the black and colour is not same type. Try to install the black only. Is it recognised?
Disconnect power supply and USB lead (leave disconnected for 10 min). Repeat this for each colour that is not working and hey presto the LCD readout will revert to normal and you will be able to print again. Happy Christmas! Hope this works for you (worked for me)
When inserting a new cartridge, you may receive a prompt
"The installed ink cartridge differs from the original ink cartridge for the printer. Your printouts may be different from those printed using original ink cartridges. Do you want to continue using the currently installed ink cartridge?"
If you click Yes, printing will continue. If you select No, you will be prompted to change the cartridge. Manufacturer prompts may vary.
Above link great.
If you have a newer print cartridge cart, look for the little window. I put a sticker over the little window on the Brother (innobella) LC38 cartridge cart and it worked great :)
Despite finding a fix for this problem, I think this is a rip off setting on the brother printers and I will never buy another Brother printer for this reason.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridges, then one or more of the cartridges may not be properly installed. Verify that the cartridges are installed correctly by following these steps:
Cartridges that have already been installed are no longer vacuum-sealed, so it is very important that these cartridges remain upright. If a cartridge is removed from the machine and placed on its side, air may be introduced into the ink supply tubes. As a result, repeated cleaning will likely be required before normal print quality is restored.
Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in. If the date and time appear on the display, the issue is resolved. If the display continues to show NO CARTRIDGE, continues to Step 2.
Open the scanner cover by lifting it from the right-hand side until it locks securely into the open position.
Remove the black ink cartridge by pulling the white plastic hook (locked over the edge of the ink cartridge) toward you, then lifting the cartridge out.
The LCD should prompt you to install the black ink cartridge.
Reinstall the black cartridge. Press down FIRMLY on the top of the cartridge until it is fully seated. Push the white plastic hook towards the cartridge to verify it is fully latched over the cartridge's top edge. Repeat STEPS 2 - 4 to verify each that of the color cartridges (magenta, cyan and yellow) is installed properly, then continue to STEP.
Close the scanner cover. The unit should begin cleaning automatically.
Please remember to rate all Techs who assist you for free :) Joe
I have 1860 fax machine. It says that the black cartridge needs replacing. I buy a new cartridge and put it in and is says to install a black ink cartridge. I reinstall the cartridge several times and it says to install a black cartridge. Any help before I smash this piece of **** fax machine in the driveway?